Samantha White
Yorba Linda
Summary
Results-driven professional with extensive experience at MAC Cosmetics, consistently surpassing sales targets. Proficient in customer service and logistics coordination, with a strong foundation in administrative support. Acknowledged for in-depth product knowledge and effective event planning, enhancing customer satisfaction and operational efficiency in high-pressure settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Coordinator / Office Administrator
Coastal Spa & Patio
Yorba Linda
06.2023 - Current
- - Solely manage and coordinate all delivery logistics, including crane scheduling and product tracking
- - Troubleshoot delivery issues and ensure top-tier customer satisfaction
- - Review and confirm sales orders with customers; input new orders for outside sales reps
- - Handle daily invoicing, file management, and delivery crew payment tracking
- - Process payments (cash, credit, financing), and reconcile financial records
- - Work closely with Watkins Wellness and attended the 2025 Watkins Convention for product training
Beauty Advisor
MAC Cosmetics
Brea
10.2020 - 06.2023
- - Consistently ranked #1 in sales at the MAC counter, exceeding monthly goals
- - Provided expert makeup application and product recommendations to diverse clientele
- - Led and organized brand events; selected by executive team for statewide initiatives
- - Offered freelance opportunities to travel and support other locations
- - Delivered exceptional customer service in a high-volume retail environment
Education
High School Diploma -
Esperanza High School
Anaheim06-2016
Skills
- - Customer Service & Sales Expertise
- - POS & Inventory Management Systems
- - Delivery Logistics Coordination
- - Payment Processing (Financing, Cash, Credit)
- - Administrative Support & Invoicing
- - Event Planning & Execution
- - Product Knowledge (Spa & Beauty)
- - Fast Learner & Tech Adaptability
Certification
- - Watkins Wellness Convention Attendee, 2025
- - Extensive Customer Service Training – Nordstrom & MAC
Timeline
Delivery Coordinator / Office Administrator
Coastal Spa & Patio
06.2023 - Current
Beauty Advisor
MAC Cosmetics
10.2020 - 06.2023
High School Diploma -
Esperanza High School