Samantha West

• Delivered polished, attentive service in a fast-paced beachfront hotel setting.
• Drove check averages through subtle upselling and strong menu fluency.
• Handled high-volume sections with calm, efficient flow and guest focus.
• Resolved issues quickly and professionally, often without manager involvement.
• Supported shift flow by stepping in where needed and keeping the floor running smooth.
• Helped train new staff, setting tone for service standards and pace.
• Maintained elegant, organized spaces in line with hotel expectations.
• Known for dependability, composure under pressure, and guest-first mentality.

• Developed and executed multi-platform social strategy, growing brand presence to 4.7M+ followers.
• Created high-impact content across TikTok, YouTube, and Instagram, aligning with Gen Z voice and trends.
• Produced and edited Instagram Stories, Wall posts, TikToks, and branded video content to drive engagement.
• Curated and segmented editorial calendars to maximize reach and platform-specific traction.
• Analyzed audience data and cultural trends to target key demographics and shape campaign strategy.
• Monitored brand presence daily to engage audiences, strengthen loyalty, and respond in real time.
• Collaborated with talent and internal teams to align messaging and elevate campaign execution.

• Coached actors through scene breakdowns, emotional beats, and line delivery to elevate on-camera performance.
• Prepped talent for high-intensity shoot days with focused line runs and script analysis.
• Designed personalized coaching plans to support character development and consistency across takes.
• Led improvisation workshops to build spontaneity, depth, and confidence in performance.
• Modeled creative approaches to character work across genres, period styles, and tone shifts.
• Collaborated with directors and producers to align coaching with performance goals and creative vision.

• Managed talent scheduling, logistics, and on-set flow to ensure smooth production days.
• Directed cast through set protocols and handled high-pressure pivots with calm, confident coordination.
• Acted as primary point of contact between talent, managers, and production—balancing creative needs and logistical demands.
• Maintained strong relationships with talent and reps through clear communication and consistent professionalism.
• Supported union and contract compliance by liaising with managers and legal as needed.
• Thrived in deadline-driven environments, consistently keeping production timelines on track.
• Contributed to a positive set culture by anticipating needs and creating a seamless experience for cast and crew.

• Led high-volume service on both floor and bar, known for speed, warmth, and accuracy.
• Regularly requested by guests for attentive, engaging hospitality.
• Memorized full menu and drink pairings; upsold high-margin items with ease.
• Mixed craft-quality drinks under pressure during peak hours.
• Managed POS systems, comps, and bar setup/breakdown with precision.
• Trained new staff and supported shift transitions to maintain smooth, consistent service.

• Supported high-volume service by anticipating large-party needs and streamlining front-of-house flow.
• Bussed, reset, and detailed tables quickly and consistently throughout shifts.
• Prepped and expedited food to assist both servers and kitchen staff during peak hours.
• Communicated dietary restrictions and allergy concerns with clarity and urgency.
• Handled payment transactions and register duties with accuracy and integrity.

• Delivered attentive, personalized service, quickly addressing guest needs to enhance satisfaction.
• Handled POS transactions, billing, and comps with accuracy and professionalism.
• Built rapport with regulars, fostering a welcoming, repeat-customer environment.
• Set a positive first impression as the initial point of contact for arriving guests.
• Explained menu details and offered thoughtful suggestions for allergy and dietary concerns.
• Led opening, closing, and shift-change duties to ensure smooth daily operations and team readiness.