Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Ward

Milton,ON

Summary

I’m a hardworking, motivated college student with strong customer service experience. I’m currently working part time, but I’m looking for something that offers weekday shifts (Monday to Friday), and weekends if possible, whether part time or full time. I’m flexible with my schedule, and open to new challenges. I enjoy working in fast-paced environments and like being part of a team that makes a positive difference in people’s days. I’m also focused on growing professionally and gaining new experience, skills, and knowledge along the way.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Shoeless Joes
Milton, Ontario
04.2025 - Current
  • Provided great customer service, and maintained a welcoming dining environment.
  • I took food and beverage orders from guests at tables.
  • Delivered food and drinks promptly while ensuring customer satisfaction.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Trained new employees.
  • Processed payments from customers using cash registers or POS systems.

Expeditor/Restaurant Hostess

Lonestar Texas Grill
Milton, Ontario
07.2023 - 03.2025
  • Food handling.
  • Communicating between kitchen staff and servers, managing tables, and making sure everyone is satisfied.
  • To greet guests, create a welcoming experience, and handle reservations while maintaining a positive and professional attitude.
  • Check food presentation, maintain a clean workspace, and make sure all orders are done as asked and are presentable.
  • Pleasantly interacted with customers, even during hectic times, to promote a fun and positive experience.

Produce Employee

Real Canadian Superstore
Mississauga, Ontario
07.2021 - 05.2022
  • Stocked fresh produce and maintained quality standards.
  • Operated cutting tools to prepare fruits and vegetables for the shelf.
  • Ensured cleanliness and organization of workstations and storage areas.
  • Collaborated with team members to ensure efficient workflow during hours of operation.
  • Followed food safety protocols when handling and preparing fresh cut items.

Education

Diploma in Rec And Leisure - Recreation And Leisure Services

Humber College
Etobicoke, ON
04-2026

High School Diploma -

St Francis Xavier
Milton, ON
07-2023

Skills

  • Customer service
  • Team leadership
  • Communication skills
  • Time management
  • Conflict resolution
  • Sociability and friendliness
  • Organization
  • Multitasking
  • Goal setting

Certification

  • Smart Serve
  • HIGH FIVE certification

Timeline

Server

Shoeless Joes
04.2025 - Current

Expeditor/Restaurant Hostess

Lonestar Texas Grill
07.2023 - 03.2025

Produce Employee

Real Canadian Superstore
07.2021 - 05.2022

Diploma in Rec And Leisure - Recreation And Leisure Services

Humber College

High School Diploma -

St Francis Xavier
Samantha Ward