SAMANTHA WALIA
Langley,BC
Summary
Professional with strong experience in pharmacy operations, highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
07.2020 - Current
- Delivering exceptional customer service through active listening skills and addressing concerns promptly.
- Collaborating with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Aiding in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Greeting customers and responding to questions with friendly, knowledgeable assistance.
- Preparing packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Organizing pharmacy area to maintain clean and orderly environment.
- Assisting in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Processing payments for prescriptions and accurately completing cash and credit card transactions.
- Counting and labeling prescriptions with correct item and quantity.
- Supporting operations with filing, copying and faxing.
Student Dental Hygienist
Vancouver Aboriginal Health Society
11.2024 - 11.2024
- Revise client's medical and dental history, conducted periodontal assessments to tailor a personalized treatment plan, and administered chosen dental treatment.
- Applied fluoride treatment and educated on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
Student Dental Hygienist
Britannia Lodge
09.2024 - 09.2024
- Provided dental hygiene care to a resident of this facility that included periodontal assessments and debridement.
- Worked in a team setting by taking turns being the primary practitioner, assistant and documenter.
Student Dental Hygienist
Willowbrook Dental Clinic
04.2023 - 04.2023
- Observed skilled dental hygienists conducting radiographs, periodontal charting, patient consultations, treatment planning and debridement procedures.
Postal Clerk
Canada Post
08.2020 - 09.2021
- Safely operating material handling equipment and shuttling delivery carts
- Receiving and accepting mail items at a fast pace
- Accurately sorting, scanning and sequencing over 500 batch mail items per shift
- Transferring and loading of a postal truck and dispatching of parcels and packets
Client Advisor
Armani Exchange
05.2020 - 07.2021
- Greeting and acknowledging clients with a friendly and engaging attitude
- Educating clients on product knowledge like fit, style, trends and fabric
- Assessing client needs by active listening and recommending products that fit their style
- Maintaining a clean and organized sales floor as per the company policy
- Consistently exceeds the minimum sales goal by 10-20 percent
- Accurately processing client payments and providing fast and friendly service, assisting up to 100 clients per day
Teen Library Council Member
Guildford Library
09.2018 - 09.2020
- Organising and planning different events like Surrey Steps Up, Christmas Giftwrap, Sushi breakand Halloween night
- Taking minutes for the meetings; Chairing the meetings and time keeping
- Initiated and created the first Instagram account for the council
Education
Dental Hygiene Diploma
Vancouver College of Dental Hygiene Inc.
New Westminster, BC01-2025
Associate of Science - Health Sciences
Kwantlen Polytechnic University
Surrey, BC12-2022
High School Diploma -
Princess Margaret Secondary School
Surrey, BC06-2020
Skills
- Strong interpersonal and team-building skills
- Excellent organizational and time management skills
- Proficient in taking digital and manual radiographs
- Detail-oriented and able to handle multiple tasks simultaneously
- Knowledge of market leading oral health products
- Fluent in verbal and written English, Punjabi and Hindi
- Proficient with Microsoft Word, Excel sheets, PowerPoint and Consult-Pro software
- Ability to work independently and as part of a team
- Resolving customer complaints and technical troubleshooting
- Proficient in oral cancer screening, ultrasonic instrumentation, sealant application and local anesthesia administration
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Occupational First Aid Level 2
Customer Service Training Certification
First Aid and CPR C/AED Level 1
Office Administration Certificate
Timeline
Student Dental Hygienist
Vancouver Aboriginal Health Society
11.2024 - 11.2024
Student Dental Hygienist
Britannia Lodge
09.2024 - 09.2024
Student Dental Hygienist
Willowbrook Dental Clinic
04.2023 - 04.2023
Postal Clerk
Canada Post
08.2020 - 09.2021
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
07.2020 - Current
Client Advisor
Armani Exchange
05.2020 - 07.2021
Teen Library Council Member
Guildford Library
09.2018 - 09.2020
Occupational First Aid Level 2
Customer Service Training Certification
First Aid and CPR C/AED Level 1
Office Administration Certificate
Dental Hygiene Diploma
Vancouver College of Dental Hygiene Inc.
Associate of Science - Health Sciences
Kwantlen Polytechnic University
High School Diploma -
Princess Margaret Secondary School
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