Samantha Vivian
Cambridge,ON
Summary
Dynamic and adaptable professional experienced in health and safety and customer service. Notable strengths in communication and problem-solving, with a commitment to implementing safety policies and improving team collaboration for enhanced operational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health and Safety Respresentative
My Thai
Cambridge, Ontario
06.2025 - Current
- Conducted regular safety audits to ensure compliance with health regulations.
- Developed and implemented safety training programs for staff members.
- Monitored workplace conditions to identify potential hazards and risks.
- Collaborated with management to create safety policies and procedures.
- Facilitated emergency response drills to prepare employees for potential incidents.
- Monitored adherence to safety regulations by employees, contractors, visitors and suppliers.
Waitress
My Thai
Cambridge, Ontario
03.2020 - Current
- Provided friendly and attentive service to enhance customer dining experience.
- Maintained cleanliness and organization of dining area and serving stations.
- Handled cash transactions and processed payments efficiently at the register.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Trained new staff on service protocols and restaurant standards for consistency.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
Pre - Health Sciences Pathway To Advanced Degrees And Diplomas - Health Sciences
Conestoga College
Kitchener, ON05-2025
High School Diploma -
Monsignor Doyle Catholic Secondary School
Cambridge Ontario06-2024
Skills
- Health and safety
- Team collaboration
- Emergency response
- Customer service
- Safety training
- Compliance auditing
- Problem resolution
- Communication skills
Certification
- WHMIS
- AODA
- First Aid and CPR/AED - Level C
- Emergency First Aid and CPR/AED
- Psychological First Aid - Self Care and Caring for Others
- Opioid Harm Reduction
- Bloodborne Pathogens
References
References available upon request.
Timeline
Health and Safety Respresentative
My Thai
06.2025 - Current
Waitress
My Thai
03.2020 - Current
Pre - Health Sciences Pathway To Advanced Degrees And Diplomas - Health Sciences
Conestoga College
High School Diploma -
Monsignor Doyle Catholic Secondary School