Samantha Turpin
Keremeos
Summary
Dynamic professional with 25 years of customer service experience, adept at document management and communication. At Cawston Cold Storage, I streamlined the hiring process and enhanced project coordination, ensuring efficient workflows. Proven ability to foster relationships and resolve issues, contributing to high customer satisfaction and team productivity.
Overview
2
2
years of professional experience
Work History
Production Office Assistant
Cawston Cold Storage
09.2024 - 02.2025
- Facilitated the hiring process for new employees by coordinating interviews between candidates and management personnel while maintaining accurate records of interview outcomes and applicant information securely stored within company databases.
- Maintained a well-stocked inventory of office supplies, proactively ordering items when necessary to avoid delays or disruptions in work processes.
- Contributed to successful project outcomes by assisting in the coordination of events and on-location shoots as required.
- Collaborated with various departments to facilitate smooth workflow throughout the production process.
Gas Station Attendant
Petro Canada
07.2023 - 07.2024
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Built trustful relationships with customers to encourage return visits.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
Manager
Frannies Coffee
12.2023 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Made Specialty coffees and small sandwiches and goodies
Education
Bartending Certifcate
Princeton Secondary School
Princeton BC08-2000
Skills
- File organization
- Document management
- Communication management
- Production support
Timeline
Production Office Assistant
Cawston Cold Storage
09.2024 - 02.2025
Manager
Frannies Coffee
12.2023 - 06.2024
Gas Station Attendant
Petro Canada
07.2023 - 07.2024
Bartending Certifcate
Princeton Secondary School
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