Samantha Trusty

I have a wide variety of experience while working as a server, with customer service, to cleaning up, organizing, working a different variety of hours with short shifts to even 12 hour shifts, and even split shifts in a day.

-Dishwashing

-Decorating

-Serving

-Servers rights

-Function set ups

-Coffee Making

-Customer Service

-A bit of Laundry experience

-Buffet Service

-Silverware, Glass Cups Polishing

(Because I work in the same building, While I work in the banquets department I filled in for front desk when they needed it, have worked a variety of hours, evening, morning, and night shifts.)

-Booking reservations

-Calls

-Emails

-Customer Service

-Checking in and out for guests

-Face Of The Hotel

-Greeting

-Using Visual Matrix, Expedia, Microsoft Excel and other software's for the check-ins, and check-outs

-Handling Credit Cards

-Handling Cash/Debit/Credit Sales

-Cash Out

-Night Audit

• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Scanned merchandise and bagged using appropriate strategies for different items.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
• Kept front check out area clean and organized for efficient service.
• ID Customer and Sold 18+ items such as tobacco, and lottery.
• Food Service
• Maintained Cook Food Time
• Cash Out
• Handling Cash/Debit/Credit Sales

• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Scanned merchandise and bagged using appropriate strategies for different items.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
• Kept front check out area clean and organized for efficient service.
• ID Customer and Sold 18+ items such as tobacco, and lottery.
• Food Service
• Maintained Cook Food Time
• Cash Out
• Handling Cash/Debit/Credit Sales