Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Steepe

Ottawa,Canada

Summary

Dedicated and motivated professional seeking full-time or part-time opportunities in cashier, sales representative, or stock roles, particularly during nights and weekends. Strong interpersonal skills and a commitment to excellent customer service will contribute effectively to team success. Aiming to gain valuable experience in a dynamic company environment while delivering exceptional support to customers and enhancing operational efficiency. Passionate about fostering positive interactions and driving sales growth through effective communication and teamwork.

Overview

16
16
years of professional experience

Work History

Personal Support Worker in Training

Personal Support Worker (PSW)
Ottawa, ON
08.2025 - Current
  • Assisted clients with daily routines, including waking up and preparing for the day. Supported personal hygiene activities such as bathing, brushing teeth, and applying deodorant. Prepared meals and beverages to ensure nutritional needs are met.
  • Monitored client health and well-being, documenting changes for timely care adjustments.
  • Collaborated with healthcare professionals to develop and implement personalized care plans.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Identified potential risks in clients' environments, recommending modifications for increased safety.
  • Implemented effective communication strategies to foster trust and understanding with clients and families.
  • Advocated for client needs, ensuring access to resources and services vital for well-being.

Food Preparation, Kitchen Staff.

Graystone Retirement Home
Ottawa, ON
06.2021 - 09.2025
  • Achieved efficient meal service by preparing and delivering food trays for all dining periods. Streamlined utensil and plate organization to enhance service delivery across multiple floors. Improved kitchen operations by managing dishwashing and maintaining cleanliness of all kitchenware. Enhanced client satisfaction through personalized snack preparation for each individual. Led server coordination and task assignments to optimize workflow. Planned and organized meals for the next day to ensure readiness. Contributed to overall kitchen cleanliness by executing sweeping and mopping duties at the end of each shift.
  • Operated kitchen equipment efficiently to support meal preparation and service.
  • Maintained cleanliness and organization of kitchen areas according to health and safety standards.
  • Assisted in inventory management, tracking supplies, and minimizing waste.

Supervisor

Tim Hortons
Multiple Locations
06.2018 - 06.2021
  • Achieved high customer satisfaction by efficiently processing orders at the cash register. Enhanced guest experience by assisting with product inquiries. Fostered teamwork to maintain an inviting store environment for all customers.
  • Oversaw daily operations to ensure high standards of customer service and product quality.
  • Trained and mentored staff on operational procedures, enhancing team efficiency and performance.
  • Implemented inventory management systems to reduce waste and optimize stock levels.
  • Conducted regular performance evaluations to identify areas for improvement and develop training plans.
  • Analyzed sales data to forecast demand and adjust staffing levels accordingly.

General Worker

Tim Hortons
Multiple Locations
02.2010 - 06.2018
  • Facilitated timely breakfast service through effective food and beverage preparation. Enhanced team productivity by coordinating sandwich and soup readiness. Achieved consistent service quality by maintaining adequate supplies of cups and lids.
  • Achieved a pristine storefront through diligent sweeping and mopping. Enhanced customer satisfaction by ensuring tables were clear and clean.
  • Maintained cleanliness and organization of workstations to ensure compliance with health and safety regulations.
  • Collaborated with team members to optimize workflow, enhancing overall operational efficiency.
  • Trained new team members on procedures, promoting consistency in service delivery and product quality.
  • Assisted in inventory management, ensuring timely restocking of supplies to meet customer demand.

Education

No Degree - Personal Support Worker

Herzing Collage
Ottawa, ON
06-2026

High School Diploma -

Cornwall Collegiate VS
Cornwall, ON
06-2006

Skills

  • Cash Experience
  • Excellent People Skills
  • Have a working knowledge of computers, operating systems and hardware
  • Able to work alone or in a team environment with little or no supervision
  • Goal setting and achievement
  • Food preparation management
  • Training and mentoring
  • Staff management
  • Personal hygiene assistance
  • Emotional support
  • Mobility assistance
  • Patient care

Timeline

Personal Support Worker in Training

Personal Support Worker (PSW)
08.2025 - Current

Food Preparation, Kitchen Staff.

Graystone Retirement Home
06.2021 - 09.2025

Supervisor

Tim Hortons
06.2018 - 06.2021

General Worker

Tim Hortons
02.2010 - 06.2018

No Degree - Personal Support Worker

Herzing Collage

High School Diploma -

Cornwall Collegiate VS

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Samantha Steepe