SAMANTHA SMITH
Edmonton
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SYSTEMS CASE MANAGER
Destination Home
09.2023 - Current
- Participated in team meetings to discuss case management strategies for individual cases.
- Maintained accurate records of client progress and documentation of all contacts with clients.
- Provided ongoing evaluation of client progress towards goals established in service plans.
- Educated clients on available community resources and how to access them effectively.
- Created individualized service plans in collaboration with clients, families, and other professionals.
- Developed comprehensive assessment plans to evaluate client needs and develop appropriate interventions.
CASUAL
EdmontonSafe Consumption Site
07.2022 - Current
- Provide nonjudgmental care while clientele use the services
- Provide a supportive environment and be present when clientele need it
- Provide lifesaving treatment to clienteles actively overdosing
- Serve and care for a vulnerable population.
CASE MANAGER
CHOICE Day Programs
02.2018 - 09.2023
- Developed and implemented comprehensive case management plans to address client needs and goals
- Evaluated treatment plans against individual goals and healthcare standards
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community
- Assessed risk factors of patients and made referrals for further services
- Collaborated with an interdisciplinary team to determine timely delivery of services
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks
- Provided patient and family education on available resources and self-care strategies.
REGISTERED PSYCHIATRIC NURSE/ACTING MANAGER
Alberta Health Services
12.2022 - 05.2023
- Prioritized and distributed assignments and workload based on individual staff strengths and experience
- Provided direct patient care, stabilized patients, and determined next course of action
- Fostered improvement in staff development, personnel training, and standards of patient care
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
CASE MANAGER/ON CALL
Supportive Living Edmonton
02.2015 - 02.2018
- Developed and implemented comprehensive case management plans to address client needs and goals
- Evaluated treatment plans against individual goals and healthcare standards
- Assessed risk factors of patients and made referrals for further services
- Participated in clinical supervision to maintain professional development
- Collaborated with an interdisciplinary team to determine timely delivery of services
- Provided leadership, guidance and support to staff members
- Provided patient and family education on available resources and self-care strategies
- Established and maintained relationships with key stakeholders.
Education
Bachelor of Science - Psychiatric Nursing
MacEwan University
01.2014
Practical Nurse Diploma - Nursing
NorQuest College
01.2009
High School Diploma - undefined
New Germany High School
01.1999
Skills
- Analytical reasoning
- Data gathering for case planning
- Results-driven problem solver
- Client advocacy
- Effective multitasking
- Effective time management
- Patient care management
- Conducting annual case reviews
- Mental health assessment
- Effective resource allocation
- Proficient in Microsoft Outlook
- Educational assessment standards
Certification
- Nonviolent Crisis Intervention
- CPR
- Meditech User
- Appropriate Use of Antipsychotics
- Naloxone Administration
- RAI-HC Training
- Palliative Pain and Symptom
- Wound Care
Languages
English
Full Professional
Timeline
SYSTEMS CASE MANAGER
Destination Home
09.2023 - Current
REGISTERED PSYCHIATRIC NURSE/ACTING MANAGER
Alberta Health Services
12.2022 - 05.2023
CASUAL
EdmontonSafe Consumption Site
07.2022 - Current
CASE MANAGER
CHOICE Day Programs
02.2018 - 09.2023
CASE MANAGER/ON CALL
Supportive Living Edmonton
02.2015 - 02.2018
Practical Nurse Diploma - Nursing
NorQuest College
High School Diploma - undefined
New Germany High School
Bachelor of Science - Psychiatric Nursing
MacEwan University
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