Samantha Seman
Cochrane,Alberta
Summary
Experienced individual providing high-quality administrative support to various doctors. Adept at handling multiple projects and prioritizing tasks.
Overview
11
11
years of professional experience
Work History
Administrative Support IV
Tom Baker Cancer Centre- AHS
05.2015 - Current
- Safeguarded confidential information by maintaining organized filing systems for both physical and digital records.
- Contributed to a positive work environment by offering friendly assistance to colleagues when needed, promoting teamwork within the office setting.
- Assisted in the development of training materials, resulting in increased staff efficiency.
- Performed wide-ranging administrative responsibilities; including communication with patients and various departments, daily paperwork, processing orders for external patient scans, faxing documents and filing.
- Increased patient satisfaction through prompt response to phone calls, ConnectCare in-basket, and in-person requests for information or assistance.
- Trained new employees on office policies and procedures.
- Managed data and correspondence to secure information across multiple health records softwares. Including; ConnectCare, Netcare and Aria.
- Volunteered to assist during emergency situations on the code team.
- Prepared and processed patient referrals and province transfer requests.
- Maintained strict confidentiality in handling sensitive patient information according to HIPAA regulations.
- Completed daily confirmation checks for patient appointments.
- Fostered strong relationships with both internal staff and external sites, facilitating smooth operations within the hospital for patient bookings.
- Managed phone lines, directing calls to appropriate personnel and ensuring prompt delivery of messages, documents, and reports.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient care with timely and accurate data entry of medical histories and concerns.
- Prepared and cleaned medical exam rooms in between patients during clinic.
- Organized and prepared paperwork such as charts and reports for clinic
- Collaborated closely with medical staff to coordinate patient care plans and support overall clinic operations.
Lead Recruiter
Business Edge Coaching
06.2014 - 11.2014
- Coordinated successful internal referral programs that resulted in the acquisition of valuable new hires.
- Streamlined recruitment processes for more efficient candidate selection and onboarding.
- Verified candidates fit hiring manager's desired employee characteristics and qualifications through comprehensive screening process.
- Worked closely with business clients to communicate job descriptions accurately.
- Specialized in recruiting well-qualified candidates using a 3 part profiling system to correctly matcha candidate to a companies needs.
- Negotiated competitive compensation packages, securing top talent while balancing budgetary constraints.
- Scheduled interviews and communicated important information to candidates on selection, hiring process and qualification questions.
- Enhanced candidate sourcing by utilizing innovative recruitment methods and platforms.
- Sourced candidates via active and passive means using numerous avenues for candidate discovery.
- Conducted comprehensive candidate screenings to assess qualifications and ensure alignment with company values.
- Coordinated schedules to arrange management interviews with applicants.
- Operated and maintained applicant tracking and candidate management systems.
- Studied job descriptions and qualifications to determine applicant requirements.
- Developed and implemented plans to improve recruitment process.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Staffing Coordinator
IS2 Workforce Solutions
07.2013 - 07.2014
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Developed and facilitated new-hire on boarding program.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with hiring managers to understand specific position requirements and develop tailored recruitment strategies.
- Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Assisted with writing job postings and job descriptions for boards.
- Optimized job postings for search engine visibility, attracting a larger pool of highly skilled applicants from diverse backgrounds.
- Organized and completed 20+ interviews a day
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Evaluated and refined recruitment processes on an ongoing basis, incorporating feedback from hiring managers to improve efficiency and effectiveness.
Education
No Degree - Medical Office Assistant
Bow Valley College
Calgary, AB10.2018
No Degree - Hospital Unit Clerk
Bow Valley College
Calgary, AB03.2010
Skills
- Scheduling appointments
- Office Administration
- File Organization
- Calendar Management
- Records Management
- Verbal Communication
- Documentation and Recordkeeping
- Professional and mature
- Administrative Support
Languages
English
Native or Bilingual
Timeline
Administrative Support IV
Tom Baker Cancer Centre- AHS
05.2015 - Current
Lead Recruiter
Business Edge Coaching
06.2014 - 11.2014
Staffing Coordinator
IS2 Workforce Solutions
07.2013 - 07.2014
No Degree - Medical Office Assistant
Bow Valley College
No Degree - Hospital Unit Clerk
Bow Valley College
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