Samantha Schanbacher
St. Catharines,ON
Summary
Dynamic leader and communicator with a proven history at Montana's BBQ & Bar and Nolaa's Cafe, adept at coordinating events and fostering warm customer relationships. Excelled in fast-paced settings, demonstrating exceptional organizational skills and customer service expertise. Known for enhancing team productivity and service quality through effective training and collaboration.
Overview
3
3
years of professional experience
Work History
Head Hostess
Montana's BBQ & Bar
06.2021 - 09.2024
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took initial drink orders and relayed information to wait or bar staff.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Server
Nolaas Gluten Free Bakehouse & Cafe
06.2023 - 09.2023
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
High School Diploma -
Ridley College
St. Catharines, ON05-2024
Skills
- Exceptional communication
- Able to work in fast paced environments
- Well organized and detail oriented
- Able to grasp new concepts quickly
- Customer service expertise
- Exceptional interpersonal, team building, and leadership skills
Timeline
Server
Nolaas Gluten Free Bakehouse & Cafe
06.2023 - 09.2023
Head Hostess
Montana's BBQ & Bar
06.2021 - 09.2024
High School Diploma -
Ridley College
Similar Profiles
Zohar GavrilovZohar Gavrilov
Server at Montana's BBQ & BarServer at Montana's BBQ & Bar
Josiah FridyJosiah Fridy
Line Cook at Montana's BBQ & BarLine Cook at Montana's BBQ & Bar
Samip KarnaSamip Karna
Line Cook at Montana's BBQ & BarLine Cook at Montana's BBQ & Bar