Samantha Santacruz
Fullerton
Summary
I would consider myself professionally skilled in student relations and event management. I demonstrate the ability to enhance customer experiences and support faculty through effective communication and organization, ready to make a significant impact in any role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
California Pizza Kitchen
Brea, CA
12.2024 - Current
- Transitioned from host to takeout to server in less than a year.
- Trained new team members on menu offerings and service standards to enhance team performance.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Student Assistant
California State University Fullerton
Fullerton, CA
09.2023 - Current
- Assisted in managing student records and files, ensuring accuracy and confidentiality.
- Coordinated scheduling for departmental events, enhancing participation and engagement among students.
- Provided administrative support to faculty, streamlining communication and workflow processes.
- Conducted Events for prestigious donors while ensuring inquiries and concerns made by them and the students.
Assistant Softball Coach
Rancho Ace Softball
Rancho Cucamonga, CA
02.2022 - 06.2022
- Coordinated practice schedules, ensuring effective use of facility resources
- Implemented conditioning regimens tailored to individual athlete needs
- Mentored athletes in sport-specific strategies and sportsmanship principles
Education
High School Diploma -
Los Osos High School
Rancho Cucamonga, CA05-2023
No Degree - Kinesiology
California State University Fullerton
Fullerton, CA05-2027
Skills
- Strong work ethic
- Leadership qualities
- Strong organization
- Student relations
- Student safety
- Punctual and dependable
Accomplishments
I was named team captain all four years of High school softball as well as Team captain for my Travel team.
Certification
- Certified alumni of the California Scholarship Federation
- Certified alumni of the Cum Laude Society
Languages
Thai
Limited Working
Timeline
Server
California Pizza Kitchen
12.2024 - Current
Student Assistant
California State University Fullerton
09.2023 - Current
Assistant Softball Coach
Rancho Ace Softball
02.2022 - 06.2022
High School Diploma -
Los Osos High School
No Degree - Kinesiology
California State University Fullerton