Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Russell

Samantha Russell

London,Canada

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

21
21
years of professional experience

Work History

Administrative Assistant

Bittner Financial Services Inc.
08.2020 - 02.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Draft, process, and file legal documentation
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Manage incoming and outgoing invoicing
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and fast-paced environment.

Administrative Assistant

Universal Corporation of Canada Realty Ltd. Brokerage
06.2003 - 08.2020
  • Receiving clients, answering telephones
  • Responsible for rental collection, banking, and tenant management
  • Draft, process, and file legal documentation
  • Schedule appointments
  • Manage office equipment and supplies
  • Manage incoming and outgoing invoicing
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Property Manager

Private Owner, Max and Kim Wood
09.2010 - 07.2015
  • Responsible for rental collection, banking, and tenant management
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.

Limousine Chauffer

A Universal Limousine
05.2007 - 01.2011
  • Able to maneuver and operate a ten-passenger limousine
  • Cater special events
  • Keep an active up to date Logbook
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Developed strong rapport with clients by exhibiting courtesy, professionalism, and exceptional communication skills.
  • Assisted clients with luggage handling, contributing to a seamless travel experience.
  • Contributed positively to the company''s reputation through word-of-mouth referrals from satisfied customers.
  • Conducted advanced trip planning based on clients'' preferences or requirements for each journey.
  • Prepared vehicles for daily service by performing thorough inspections and ensuring proper maintenance was conducted.
  • Safely navigated various weather conditions to minimize delays and maintain client schedules.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Accepted payments and provided receipts for fares to keep accurate records of transactions.

Volunteer

London Children’s Museum
04.2002 - 01.2003
  • Supervisor and host
  • Arts and crafts with children
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

High School Diploma -

Clarke Road Secondary School
London, ON

Diploma - Administrative Assistant

International Career School Canada
Westmount, QC
05.2021

Skills

  • Customer Service
  • Office Administration
  • Multi-Line Phone Systems
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • File Organization
  • Data Entry
  • Filing
  • Documentation and Recordkeeping
  • Scheduling and calendar management
  • Invoice Processing
  • Mail handling
  • Document Management

Timeline

Administrative Assistant

Bittner Financial Services Inc.
08.2020 - 02.2023

Property Manager

Private Owner, Max and Kim Wood
09.2010 - 07.2015

Limousine Chauffer

A Universal Limousine
05.2007 - 01.2011

Administrative Assistant

Universal Corporation of Canada Realty Ltd. Brokerage
06.2003 - 08.2020

Volunteer

London Children’s Museum
04.2002 - 01.2003

High School Diploma -

Clarke Road Secondary School

Diploma - Administrative Assistant

International Career School Canada

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