Samantha Roy-Wabie
Timiskaming First Nations
Summary
Goal-oriented professional with excellent time management and problem-solving skills. Known for reliability, adaptability, and teamwork, with the capacity to learn and apply new skills and ensuring tasks are completed with high standards. Committed to leveraging these qualities to drive team success, contribute to organizational growth, and maintaining clean and orderly environments in fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Animal Caretaker
K9-5 Doggie Daycare
10.2024 - Current
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Promoted a safe and clean environment for both staff and animals by following safety protocols.
- Successfully trained new employees on standard operating procedures, contributing positively towards efficient and consistent animal care.
- Conducted thorough cash handling procedures at the end of each shift, ensuring accuracy and payment processing with Square device.
- Enhanced customer satisfaction by providing dog grooming services.
Cleaning Crew Member
Reliable Cleaning
08.2024 - 09.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms by restocking dispensers, sanitizing fixtures and cleaning walls, doors, and floors.
- Used time management and efficient cleaning methods to meet deadlines.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Office Manager
Northern Edge Equipment Inc.
08.2022 - 08.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via email.
- Maintained accurate financial records by reconciling accounts receivable and payable as well as invoices and receipts transactions regularly into Sage software.
- Oversaw office inventory activities by ordering and stocking and shipment receiving.
- Conducted regular inventory assessments of office and shop supplies.
- Enhanced customer satisfaction by ensuring timely and accurate quotes for products and services.
Casual Customer Service Representative
Liquor Control Board Of Ontario
07.2021 - 03.2022
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Improved operational efficiency by assisting with the receipt, unpacking, and stocking of new merchandise shipments.
- Learned and adapted quickly to new skills and software applications.
Animal Caretaker
K9-5 Doggie Daycare
03.2017 - 08.2022
Education
College Diploma - Health And Fitness Promotion
Algonquin College
Online04-2026
College Certificate - Animal Grooming
Northern College
Haileybury, ON04-2020
High School Diploma -
Ecole Secondaire Catholique Sainte-Marie
New Liskeard, Ontario06-2019
Skills
- Organizational skills
- Customer service
- Cleaning protocols
- Scheduling appointments
Languages
French
Native or Bilingual
English
Native or Bilingual
Certification
- Standard First Aid and CPR Training - September 2024 to September 2027
- Smart Serve Training - December 2020 to December 2025
Timeline
Animal Caretaker
K9-5 Doggie Daycare
10.2024 - Current
Cleaning Crew Member
Reliable Cleaning
08.2024 - 09.2024
Office Manager
Northern Edge Equipment Inc.
08.2022 - 08.2024
Casual Customer Service Representative
Liquor Control Board Of Ontario
07.2021 - 03.2022
Animal Caretaker
K9-5 Doggie Daycare
03.2017 - 08.2022
College Diploma - Health And Fitness Promotion
Algonquin College
College Certificate - Animal Grooming
Northern College
High School Diploma -
Ecole Secondaire Catholique Sainte-Marie
Similar Profiles
Stephanie ColpoStephanie Colpo
Standard Employee at American K9 Doggie Daycare and TrainingStandard Employee at American K9 Doggie Daycare and Training
Jerel BlandingJerel Blanding
Manger at Calvins Place Doggie DaycareManger at Calvins Place Doggie Daycare
Lauren BruceLauren Bruce
Dog Handler at Bark Away Doggie DaycareDog Handler at Bark Away Doggie Daycare
Tara DantouzeTara Dantouze
Natural Resources Manager at Timiskaming First NationNatural Resources Manager at Timiskaming First Nation
Jeremy SchulzeJeremy Schulze
Building Foreman/Supervisor at Clough WebuildBuilding Foreman/Supervisor at Clough Webuild