Summary
Overview
Work History
Skills
Languages
Timeline
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Samantha Robles

Hacienda Heights,CA

Summary

Seasoned Commercial Sales Manager with a robust tenure at Autozone, showcasing expertise in conflict resolution and Microsoft Office skills. Renowned for elevating customer service standards and driving sales through strategic account management and team leadership. Demonstrates exceptional organizational skills and a proactive approach to market trends, underpinning a track record of measurable achievements in retail sales environments while significantly improving operational efficiency and client satisfaction.

Overview

6
6
years of professional experience

Work History

Commercial Sales Manager

Autozone
09.2022 - Current
  • Quick and effective problem-solving and conflict-resolution skills
  • Organization skills and attention to detail
  • Excellent people and communication skills
  • Firm understanding of sales, promotions, trends, retail markets, and merchandising
  • Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
  • Built relationships with customers and community to establish long-term business growth.

Parts Sales Manager (G.M.)

Autozone
02.2019 - 09.2022
  • Basic mathematics and financial knowledge
  • Experience with POS Systems and cash handling
  • Experience leading a team within a retail setting
  • Supervised and trained staff on product knowledge and customer service.

Skills

  • Microsoft Office
  • Conflict resolution
  • Written and verbal communication
  • Account management
  • Organization
  • Planning
  • Active listening
  • Building trust
  • Receptive to feedback
  • Resilience
  • Customer Service
  • Training and mentoring

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Commercial Sales Manager

Autozone
09.2022 - Current

Parts Sales Manager (G.M.)

Autozone
02.2019 - 09.2022
Samantha Robles