SAMANTHA ROBERTS
Happy Valley-Goose Bay,NL
Summary
Experience as a Dental Assistant at Dr. Hem Gosala Dental, excelling in data organization and administrative tasks. Proven leadership qualities and strong organizational skills, ensuring a clean and safe environment while enhancing patient care and satisfaction. Adept at managing multiple responsibilities with precision and efficiency.
Overview
19
19
years of professional experience
Work History
Student Assistant
NLESD
10.2016 - Current
- Mentored and tutored individual students needing additional help.
- Planned activities
- taking notes, reporting at end of day
Childcare Provider
Self Employed
12.2010 - 09.2016
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
Dental Assistant/Receptionist
DR. Hem Gosala Dental
10.2008 - 10.2010
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
Cashier
North Mart
10.2006 - 03.2008
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Mealy Mountain Colleigate
Happy Valley-Goose Bay, NLSkills
- Data organization
- Leadership qualities
- Strong organization
- Administrative tasks
- Computer
- Dental Assistant
- Cashier
- File management
- Administrative support
Timeline
Student Assistant
NLESD
10.2016 - Current
Childcare Provider
Self Employed
12.2010 - 09.2016
Dental Assistant/Receptionist
DR. Hem Gosala Dental
10.2008 - 10.2010
Cashier
North Mart
10.2006 - 03.2008
High School Diploma -
Mealy Mountain Colleigate
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