SAMANTHA RISHES
King City
Summary
Dynamic administrative professional with over 20 years of experience, specializing in event management and customer service and not for profit. Highly organized and detail-oriented, with a proven track record of effectively managing teams and projects. Exceptional interpersonal skills, adept at building strong relationships with clients, stakeholders, and team members. Committed to ensuring operational efficiency and enhancing customer satisfaction.
Overview
17
17
years of professional experience
Work History
Communications and Event Manager
Stirling Room
01.2015 - 01.2020
- Recruited and hired, scheduled and trained capable staff to work in house
- Organized special events throughout the event life cycle
- Developed and designed company corporate package, web and print content
- Provided assistance and information to staff, owners & outside organizations regarding facility use and capabilities
- Maintained contact with new and existing clients
- Developed successful open house to draw in new business
- Built and sustained strong relationships with tenants, team members, other management, suppliers & vendors while responding efficiently to all inquiries
- Managed administrative logistics of events planning, event booking, and event promotions.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Collaborated closely with clients throughout planning process to ensure their vision was accurately reflected in final event layout.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
Job Developer
YMCA Of Greater Toronto
01.2014 - 01.2015
- Provided one on one counseling services to assist clients
- Developed relationships with employers in a variety of industries to ensure success
- Located job openings for clients based on their individual skills and abilities
- Remained current on York Region labor market and monitored marketplace trends
- Completed all reports and file documentation regarding activities and correspondence daily
Team Lead/Job Skills Specialist
YMCA OF Greater Toronto
01.2003 - 01.2009
- Provided strong leadership to staff team of 20 that assists the public to achieve results
- Supervised staff team including scheduling, staff meetings, coaching & development
- Supported Director in monitoring and achieving contractual obligations, program targets and association standards
- Facilitated pre-employment training workshops
- Participated in the compilation of internal/external reports & statistical data
- Provided services including, advocacy, intake, assessment and supportive counseling
Education
OCD - Child And Youth Care
George Brown College
Toronto, ON01-2000
Skills
- Customer Service Excellence
- Leadership and Team Development
- Strategic Planning and Execution
- Proficient in MS Office Suite
- Social Media Marketing
- Strong written and verbal communication
Timeline
Communications and Event Manager
Stirling Room
01.2015 - 01.2020
Job Developer
YMCA Of Greater Toronto
01.2014 - 01.2015
Team Lead/Job Skills Specialist
YMCA OF Greater Toronto
01.2003 - 01.2009
OCD - Child And Youth Care
George Brown College
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