Samantha Richards
Scarborough,ON
Summary
Assisted in performing administrative tasks and managing caseloads. Supported public speaking initiatives and collaborated effectively in team settings to meet deadlines. Produced detailed, accurate, and clear written reports and documentation while interpreting and assessing situations to make sound judgments and resolve conflicts.
Overview
6
6
years of professional experience
Work History
Recording Management Coordinator
Ministry of Attorney General
04.2024 - 01.2025
- Resolved client inquiries both in person and over the telephone by providing accurate information related to their requests.
- Provided training for new employees.
- Offered out-of-court support to the judiciary.
- Liaised daily with the judiciary, crown attorneys, defense counsel, police services, media, and the public.
- Coordinated the secure and compliant destruction of records once they reached their retention period.
- Ensured that records were managed in accordance with legal requirements and organizational policies.
Court Reporter
Ministry of Attorney General
03.2022 - 01.2024
- Ensure all proceedings are recorded and annotated in accordance with legislation
- Operate courtroom technology to support in person, virtual, hybrid court proceedings
- Assist public, court personnel and justice participants by responding to questions and providing information
- Ability to write accurately and provide documentation to ensure Ministry annotation standards are met
- Public speaking skills to address small and large groups of individuals during in person and Zoom courtroom proceedings
- Demonstrates the ability to solve problems and use analytical skills to address client inquiries in the courtroom.
- Organizational skills and the ability to prioritize tasks in a courtroom environment
- The ability to work independently- within a court setting and in a team environment
- The ability to interpret/apply and explain legislation, regulations, policies and practices
- Proficient in Microsoft Office 365, Zoom, with the ability to offer technical assistance for those operating the Zoom platform for court proceedings.
- Demonstrates the ability to troubleshoot court equipment and various office technologies
Warehouse Associate
Hudson Bay Company
10.2019 - 12.2019
- Prepared, processed and moved merchandise
- Worked independently and in a team
- Scanned merchandise and built pallets
- Labeled merchandise
- Verified accuracy of production
- Updated and modified information within warehouse management system
- Performed regular quality and audit checks
- Provided an exchange of data while maintaining confidentiality.
Cashier / Assistant Cook
Sunrise Restaurant
10.2018 - 08.2019
- Served food
- Managed customer orders
- Identify, address, and resolve problems encountered by customers
- Prepared and cooked food daily
- Processed payments, calculating fees, collect and balance monies/ accounts
- Operate a cash register / financial management system, card transaction and cash
- Restock, arrange and organize merchandise
Education
Diploma - Business Accounting
Centennial College
Scarborough, ON08.2021
Bachelor of Science - Accounting
University of the West Indies
Antigua01.2010
Skills
- Time management and ability to multi-task to meet deadlines and maintain priorities
- Microsoft Office 365, the ability to produce documents and presentations
- Written and oral communication skills to respond to a variety of correspondence
- Capable of using various office machines efficiently
- Ability to retrieve required information from the internet
- Demonstrated the ability to troubleshoot electronic devices
- Accounting
- 30 words per minute
- Legal terminology
- Court processes
Languages
English
Elementary
Timeline
Recording Management Coordinator
Ministry of Attorney General
04.2024 - 01.2025
Court Reporter
Ministry of Attorney General
03.2022 - 01.2024
Warehouse Associate
Hudson Bay Company
10.2019 - 12.2019
Cashier / Assistant Cook
Sunrise Restaurant
10.2018 - 08.2019
Diploma - Business Accounting
Centennial College
Bachelor of Science - Accounting
University of the West Indies