Samantha Rato
Burnaby,BC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Hudson's Bay
10.2023 - 12.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales and Admin Intern
Lidosine Trading Pvt
05.2022 - 05.2023
- Managed to acquire cooperate customers that increased sales by 5%
- Effective communication with LP Gas attendants to ensure that their employee welfare was attended to
- Critically analyzed data for financial reports
- Day-to-day front office management including walk-in customers and email management.
Sales Assistant
Edgars
12.2021 - 04.2022
- Built and maintained a loyal customer base through excellent communication, follow-up, and personalized service
- Utilized consultative selling techniques to engage customers and recommend products tailored to their needs, leading to a 15% increase in customer satisfaction scores
- Maintain organized and visually appealing merchandise displays, contributing to improved sales.
Education
BBA - Business Administration
Columbia College
Vancouver, BCHigh School Diploma -
Celebration International School
Harare, Zimbabwe12.2021
Skills
- 1 and a half years hands-on administration and sales experience
- Proficient in Microsoft Office Applications (Excel and Word)
- Mature and responsible approach to any given task
- Confident communication and teamwork skills
- Product knowledge and demonstration
- Order Processing
- Customer Needs Assessment
- Customer Service
- Product Knowledge
Volunteer Experience
Senior Interact Public Relations Officer, 01/01/20-11/01/21, Celebration International School, Harare, Zimbabwe
Languages
English
Native or Bilingual
Shona
Native or Bilingual
Timeline
Sales Associate
The Hudson's Bay
10.2023 - 12.2023
Sales and Admin Intern
Lidosine Trading Pvt
05.2022 - 05.2023
Sales Assistant
Edgars
12.2021 - 04.2022
BBA - Business Administration
Columbia College
High School Diploma -
Celebration International School
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