Samantha Ramos Gomes
Calgary,Canada
Summary
Background in forest engineering with two years of experience in data collection, data analysis and mapping. I moved to Canada at the end of 2019 to study English as a part of my continuous study program, and learned the language within 1.5 years. Built excellent communication and customer service skills while working in the restaurant industry in Canada. I am organized and reliable - proficient at managing multiple priorities with a positive attitude and a good work ethic. I have great initiative and a strong will to learn and I thrive in any setting involving teamwork.
Overview
9
9
years of professional experience
Work History
Bartender/Server
THE GUILD
Calgary, Alberta
06.2022 - Current
- Greeted customers and maintained a friendly demeanor throughout their experience.
- Accurately took food and beverage orders, correctly using the ordering system.
- I took special note of food allergies or preferences, and communicated that clearly to the kitchen staff.
- Understood and communicated what was on the menu, answered questions customers had, and made recommendations on menu selections to customers when necessary.
- Accurately delivered food to customers, making sure that what came out of the kitchen was correct and appealing before taking it to the table.
- Periodically checked in with customers to make sure everything was going well with their meal, being attentive, and responding to additional requests as needed.
- Responded quickly to issues customers have, getting management involved if necessary.
- Collected payment from customers accurately and honestly.
- Keep serving stations stocked, as well as keeping everything clean and prepared for new guests.
Server-catering
Hi Hotel Limited Partnership
Calgary, Alberta
06.2022 - 09.2022
- Served food and beverages at various events, ensuring high-quality presentation and service.
- Assisted in setting up and breaking down banquet rooms, tables, and equipment.
- - Collaborated with kitchen staff and management to accommodate guest requests.
Bartender
Pampa Brazilian Steakhouse
Calgary, AB
02.2022 - 06.2022
- Greeted customers, read and listened to people to determine beverage preferences, made recommendations, and took drink orders.
- Checked identification to ensure customers were of legal age to purchase alcohol.
- Selected and mixed ingredients, garnished glasses, and served beverages to customers.
- Maintained a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
GIS and Remote Sensing Junior Analyst
FUNDAÇÃO DE DESENVOLVIMENTO CIENTÍFICO E CULTURAL - FUNDECC
Lavras, Brazil
09.2016 - 06.2019
- Applied remote sensing tools and techniques using eCognition and ENVI software.
- Performed radiometric and geometric correction in satellite images.
- Produced Land Use/Land Cover maps.
- Use of artificial intelligence to classify satellite images.
- Performed change detection analysis.
- Responsible for GIS data collection, download, maintenance, updating, and evaluation of the data.
- Used GIS data collection to create representations with multiple layers of Brazilian rural areas.
- Found significant connections or patterns in geographic information to guide planning or strategy, supporting local farmers.
- Use GIS software to create representations of objects or features that account for important attributes and relationships.
Education
Bachelor of Science - Forest Engineering
Universidade Federal de Lavras
Lavras, Minas Gerais, Brazil06.2017
High School -
Colégio dos Santos Anjos
Varginha, Minas Gerais, Brazil01.2008
Skills
- Detail-oriented
- Customer service
- Organization
- Critical thinking
- Data analysis
- Data collection
- Image processing
- Microsoft Word
- Microsoft Excel
- Time management
- Team collaboration
- Communication skills
- Active listening
- Remote sensing
- Data visualization
- GIS software
- Satellite imagery
- Machine learning
- Project management
- Statistical analysis
- Data management
- Change detection
- Problem solving
Languages
- Portuguese, Native/Fluent
- English, Fluent
- Spanish, Intermediate
Timeline
Bartender/Server
THE GUILD
06.2022 - Current
Server-catering
Hi Hotel Limited Partnership
06.2022 - 09.2022
Bartender
Pampa Brazilian Steakhouse
02.2022 - 06.2022
GIS and Remote Sensing Junior Analyst
FUNDAÇÃO DE DESENVOLVIMENTO CIENTÍFICO E CULTURAL - FUNDECC
09.2016 - 06.2019
Bachelor of Science - Forest Engineering
Universidade Federal de Lavras
High School -
Colégio dos Santos Anjos
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