Samantha Quiroz
La Habra,CA
Summary
Offering solid foundation in problem-solving and teamwork, eager to learn and develop in professional environment. Contributes keen ability to quickly grasp new concepts and apply them effectively in practical situations. Ready to use and develop analytical and project management skills.
Overview
3
3
years of professional experience
Work History
Specialist
Sam's Club
07.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer's needs.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Responded to customer requests for products, services, and company information.
- Cross-trained and provided backup support for organizational leadership.
- Drive sales and credit applications, I am a skilled salesperson who did 14 credit applications in a day.
- In charge of shrink.
Cashier/Front Desk
Staples
05.2022 - 06.2022
- Greeted customers entering the store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions accurately.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Criminal Justice
Fullerton College
Fullerton, CA12-2025
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Patience and tolerance
- Cash handling expertise
- Cleanliness and hygiene
- Data entry efficiency
- Refunds and exchanges
- Fraud prevention
- Upselling techniques
- Liquor regulations and compliance
- Hospitality and accommodation
Languages
Spanish
Full Professional
Timeline
Specialist
Sam's Club
07.2022 - Current
Cashier/Front Desk
Staples
05.2022 - 06.2022
No Degree - Criminal Justice
Fullerton College
Similar Profiles
James CoffelJames Coffel
Forklift Merchandiser at Sam's ClubForklift Merchandiser at Sam's Club
Jacquelyn RiveraJacquelyn Rivera
Member Specialist at Sam's ClubMember Specialist at Sam's Club
Marlene Gilyard SmithMarlene Gilyard Smith
Fresh Manager at Sam's ClubFresh Manager at Sam's Club