Samantha Ponce
Foster City
Overview
4
4
years of professional experience
Work History
Babysitter
Self Employed Services
Foster City
06.2023 - Current
- Communicated effectively with parents about daily activities and children's needs.
- Helped complete homework, school projects and chores.
- Assisting with meals, snacks, and bedtime routines for the children.
- Organized various activities, games, crafts and outings to keep children entertained.
Manager
Pump It Up
Belmont
02.2022 - Current
- Supervised all Party Attendants, Floaters, and Coordinators while assigning tasks.
- Performed administrative tasks such as filing documents, answering phone calls, booking parties, inquiries and emails.
- Managed guest check-in and check-out procedures, reservations, and payments.
- Trained staff on customer service standards and operational procedures.
- Ensured a safe environment by monitoring children's behavior.
- Opening and closing operations of facility
- Facilitated games and activities, fostering a fun and interactive environment for guests.
- Communicated with parents to understand specific needs and preferences for each event.
Education
High School Diploma -
Hillsdale High School
San Mateo, CA05-2025
Associate in Science For Transfer (AS-T) - Criminal Justice
College of San Mateo
San Mateo, CA05-2028
Skills
- Leadership
- Organization and time management
- Problem solving
- Communication
- Customer service
- Empathetic
References
References available upon request.
Timeline
Babysitter
Self Employed Services
06.2023 - Current
Manager
Pump It Up
02.2022 - Current
High School Diploma -
Hillsdale High School
Associate in Science For Transfer (AS-T) - Criminal Justice
College of San Mateo