Samantha Ponce
San Mateo
Summary
Skilled in event management and childcare, with a focus on creating positive experiences for children and families. Recognized for leadership abilities and a strong commitment to safety and engagement. Achievements include successfully coordinating multiple events while ensuring high-quality childcare support.
Overview
4
4
years of professional experience
Work History
Manager
Pump It Up
Belmont
01.2023 - Current
- Managed daily operations and supervised all staff members during events and busy shifts.
- Handled inventory restocks, supply management, and coordination with vendors.
- Served food to children and adults in a timely and organized manner.
- Delivered excellent customer service to both children and adults, creating a welcoming and enjoyable environment.
- Engaged and entertained children during parties with games, activities, and positive energy.
- Made outgoing and incoming customer calls to book parties, take food orders, answer inquiries, and upsell add-ons and food options.
- Provided tours for families, explained package options, and answered parent questions with clarity and enthusiasm.
- Ensured children’s safety throughout events by supervising play areas, managing transitions, and enforcing safety rules.
Babysitter
Self Employed Services
Foster City
07.2021 - Current
- Provided childcare for toddlers, and school-aged children
- Assisted with homework, after-school routines, meals, and bedtime when needed.
- Created fun, age-appropriate activities to keep children engaged.
- Maintained a safe and nurturing environment while communicating regularly with parents.
- Managed schedules for naps, meals, and activities efficiently.
- Completing light housekeeping tasks such as tidying up toys and books.
Education
Bachelor Of Science (BS) - Pediatric Nursing
College of San Mateo
San Mateo, CA05-2030
Hillsdale High School
San Mateo, CA05-2025
Skills
- Leadership and dependability
- Empathy and communication
- Critical thinking
- Customer service excellence
- Multitasking abilities
- Strong work ethic
References
References available upon request.
Timeline
Manager
Pump It Up
01.2023 - Current
Babysitter
Self Employed Services
07.2021 - Current
Bachelor Of Science (BS) - Pediatric Nursing
College of San Mateo
Hillsdale High School