Samantha Pinto
Menifee
Summary
Professional with strong experience in restaurant industry, ready to contribute to team-oriented environment. Skilled in food preparation, customer service, and maintaining high cleanliness standards. Focused on collaboration, adaptable to changing needs, and results-driven. Reliable, with strong work ethic and excellent communication skills.
Overview
9
9
years of professional experience
Work History
IT Technician
Infinite Computer Solutions
06.2021 - Current
- Provided technical support for hardware and software issues, resolving user inquiries efficiently.
- Diagnosed network connectivity issues, ensuring seamless communication within the organization.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Server Supervisor
Yellow Basket
03.2019 - 06.2021
- Supervised daily operations, ensuring high-quality service and efficient workflow in fast-paced environment.
- Trained and mentored staff on best practices for customer service and food safety standards.
- Resolved customer complaints promptly, improving overall dining experience and fostering repeat business.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Maintained a clean, safe, and organized work environment by adhering to hygiene standards and restaurant policies.
Restaurant Team Member
Nestle Toll House
06.2017 - 01.2019
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
- Collaborated with team members to ensure timely preparation and delivery of menu items.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Used proper techniques to prepare food and ingredients.
Education
High School Diploma -
Perris Lake High School
Perris, CASkills
- Pastry preparation
- Food safety and sanitation
- Hygiene practices
- Verbal and written communication
- Basic math
- Measurement accuracy
- Hand-eye coordination
- Machine operation
- Proficient customer service
Languages
Spanish
Native or Bilingual
Interests
- Baking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I like trying new recipes and food trends
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Music
- Reading
- Personal Development and Self-Improvement
Timeline
IT Technician
Infinite Computer Solutions
06.2021 - Current
Server Supervisor
Yellow Basket
03.2019 - 06.2021
Restaurant Team Member
Nestle Toll House
06.2017 - 01.2019
High School Diploma -
Perris Lake High School