Samantha Pilon
Windsor
Summary
Versatile and compassionate professional with a proven track record at SE Healthcare, adept in mobility assistance and team management. Excelled in enhancing client wellness and leading teams to improve operational efficiency. Skilled in emotional support and multitasking, achieving significant improvements in client satisfaction and team productivity without compromising safety or care standards.
Overview
7
7
years of professional experience
Work History
Personal Support Worker
SE Healthcare
04.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Documented vitals, behaviors, and medications in client medical records.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Trained and coordinated work of new support workers.
- Advocated for client rights while navigating various healthcare systems settings.
Supervisor
Wendys
11.2017 - 04.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Trained team members on cash register operation and cash handling.
Education
Certificate - Personal Support Worker
SE Career College of Health
Windsor, ON11-2023
Certificate - Autism And Behavioural Sciences
St. Clair College of Applied Arts And Technology
Windsor, ON04-2021
Certificate - Social Service Worker
Fanshawe College of Applied Arts And Technology
London, ON04-2020
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Palliative care
- Meal preparation
- Customer service
- Team management
- Money handling
- Documentation skills
- Multitasking and organization
Timeline
Personal Support Worker
SE Healthcare
04.2023 - Current
Supervisor
Wendys
11.2017 - 04.2024
Certificate - Personal Support Worker
SE Career College of Health
Certificate - Autism And Behavioural Sciences
St. Clair College of Applied Arts And Technology
Certificate - Social Service Worker
Fanshawe College of Applied Arts And Technology
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