Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Palacios

Mission Viejo

Summary

Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

4
4
years of professional experience

Work History

Cashier

Scott’s Donuts & Cafe
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.

Guide

Saddleback Community College
06.2023 - 08.2023
  • Built personal relationships with guests to promote positive experiences.
  • Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
  • Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
  • Trained to handle medical issues and accidents to take appropriate action and promote safety and well-being of tour groups.
  • Guided little kids to their classes

Retail Sales Associate

Franchesca's
10.2022 - 02.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.

Retail Sales Associate

Miel
06.2021 - 09.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

Bachelor Of Early Childhood Care And Education - Teaching

Saddleback College
Mission Viejo, CA

Highschool Diploma -

Capistrano Valley High School
Mission Viejo, CA
06.2023

Skills

  • Product Restocking
  • Cash Handling
  • Returns Processing
  • Cash Register Operation
  • Product Recommendations
  • Customer Assistance
  • Customer Service
  • Written and Verbal Communication
  • Conflict Resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Scott’s Donuts & Cafe
09.2023 - Current

Guide

Saddleback Community College
06.2023 - 08.2023

Retail Sales Associate

Franchesca's
10.2022 - 02.2023

Retail Sales Associate

Miel
06.2021 - 09.2021

Bachelor Of Early Childhood Care And Education - Teaching

Saddleback College

Highschool Diploma -

Capistrano Valley High School

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Samantha Palacios