Overview
Work History
Education
Skills
Timeline
Generic

Samantha Pacheco

Winnipeg,MB

Overview

9
9
years of professional experience

Work History

Service Consultant

Birchwood Volkswagen
11.2023 - Current
  • Schedule vehicle service appointments from internal service leads
  • Handle all Due Bills from the sales and finance departments
  • Provide service to all customers coming in for appointments
  • Write up work orders with all the required information
  • Ensure all customers are kept up to date and in the know while the vehicle is in for servicing
  • Serve to sell customer any additional work that was called on the multi-point inspection.

Reconditioning Advisor

Birchwood Reconditioning Centre
08.2022 - 10.2023
  • Serve as liaison between dealerships and reconditioning centre
  • Ensure the proper completion of all work orders, invoicing and relevant internal paperwork
  • Assemble folders for new incoming inventory and arrange vehicle delivery when complete
  • Update stores 2 times a week, and supplies ETA's and updates when requested

Sales Administrator

Birchwood Ford
04.2015 - 08.2022
  • Responsible for sending retail units in for safety inspections and approving or declining work
  • Work alongside the used car sales manager to schedule body work, glass, and shipping with vendors
  • Process invoices and purchase orders in a timely manner Ensure all documentation for the used car sales department is accurate Update
  • Pre-owned website to reflect the current stock, photos, and information of vehicles
  • Provide support to managers, and coworkers with new and used inventory

Delivery Coordinator

Birchwood Chevrolet Buick GMC
04.2015 - 08.2015
  • Responsible for ensuring customer satisfaction by professionally delivering vehicles to customers, confirming their paperwork is complete and answering any questions they may have with regards to the vehicle.

United Way ECC - Volunteer

Birchwood Automotive Group
09.2016 - 08.2022
  • Led Birchwood Ford's campaign
  • Built team morale, and inspired coworkers to participate
  • Planned in store events and participated in larger group wide events.

Education

Core Strengths
02.2024

Covey - 7 Habits of Highly Effetive People
03.2023

High School Diploma -

West Kildonan Collegiate
Winnipeg, MB
06.2011

Skills

  • Proven CSI
  • Ability to build positive relationships
  • Prioritization and Problem Solving
  • Experienced with the Microsoft office tool set
  • Accurate Data Entry
  • Self Motivated

Timeline

Service Consultant

Birchwood Volkswagen
11.2023 - Current

Reconditioning Advisor

Birchwood Reconditioning Centre
08.2022 - 10.2023

United Way ECC - Volunteer

Birchwood Automotive Group
09.2016 - 08.2022

Sales Administrator

Birchwood Ford
04.2015 - 08.2022

Delivery Coordinator

Birchwood Chevrolet Buick GMC
04.2015 - 08.2015

Core Strengths

Covey - 7 Habits of Highly Effetive People

High School Diploma -

West Kildonan Collegiate

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Samantha Pacheco