SAMANTHA PABLO
SURREY,BC
Summary
Energetically driving customer satisfaction and sales. I leverage my expertise in customer relations and verbal communication to elevate client experiences and build rapport. I excel in detail-oriented planning and relationship building, significantly enhancing team dynamics and overall performance.
Overview
7
7
years of professional experience
Work History
(Senior) Style Advisor
Aritzia
Burnaby , BC
11.2019 - Current
- Delivered personalized styling consultations to enhance client experience.
- Leveraged upselling opportunities on clothing and accessories to maximize sales.
- Identified customer needs by asking open-ended questions and advising on best styling solutions.
Server/Bartender
Bloo Lounge
08.2022 - 12.2022
- Handled client queries, proposed items, and documented order information.
- Ensured tidy dining areas through efficient table turnover procedures.
- Contributed to seamless workflow by aiding Lead Bartender in task fulfillment.
Sales Associate
Footlocker Retail
05.2018 - 10.2019
- Facilitated transactional processes.
- Resolved customer queries efficiently, enhancing overall satisfaction levels.
- Assisted in resolving customer inquiries promptly.
Education
Bachelor of Science - Social Sciences - Psychology
Simon Fraser University
Burnaby, BC01-2027
High School Diploma -
Holy Cross Regional High School
Surrey, BC06.2018
Skills
- Customer Relations Expertise
- Detail-Oriented Planning
- Proficient in Verbal and Written Communication
- Relationship Builder
- Skill Optimization
- Adept at Team Communication
Timeline
Server/Bartender
Bloo Lounge
08.2022 - 12.2022
(Senior) Style Advisor
Aritzia
11.2019 - Current
Sales Associate
Footlocker Retail
05.2018 - 10.2019
Bachelor of Science - Social Sciences - Psychology
Simon Fraser University
High School Diploma -
Holy Cross Regional High School