Samantha Osorio
Santa Barbara
Summary
Dependable professional with diverse experience in hospitality and customer service. Known for punctuality and strong organizational skills, ready to enhance guest experiences through effective teamwork and attention to detail.
Overview
4
4
years of professional experience
Work History
Host
Boathouse at Hendry's Beach
Santa Barbara
08.2025 - 05.2026
- Greeted and welcomed guests upon arrival at the beachfront restaurant.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Provided customers with accurate wait times and monitored waiting list.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Trained new hosts on procedures, customer service, and restaurant policies.
Drink Maker
805 Boba
Santa Barbara
07.2024 - 08.2025
- Prepared various boba tea drinks following standardized recipes.
- Collaborated with team members to ensure timely service during peak hours.
- Maintained cleanliness and organization of workspace during busy shifts.
- Performed opening and closing duties, including sanitation tasks.
- Monitored inventory levels and notified management of shortages.
- Handled cash transactions accurately while following company policies.
Crew Leader
Chipotle
Carlsbad
06.2023 - 07.2024
- Supervised daily operations, ensuring team adherence to safety protocols.
- Trained new crew members on operational procedures and equipment usage.
- Trained newly hired crew members, preparing them for their roles.
- Organized workflow to maintain service efficiency during peak hours.
- Delivered friendly service to customers within a fast-paced environment.
- Operated kitchen equipment safely and efficiently throughout shifts.
- Prepared food items in compliance with safety and quality standards.
Babysitter
Private Families
Carlsbad
09.2022 - 07.2024
- Supervised children in a safe environment while parents were away.
- Assisted with homework, providing guidance and support.
- Maintained a clean and organized play environment for children's activities.
- Maintained a positive attitude while being patient and understanding with the children.
- Communicated with parents or guardians about daily activities, behaviors, and upcoming events.
Education
Associate of Science - Forensic Science
Santa Barbara City College
Santa Barbara, CA05-2027
High School Diploma -
Carlsbad High School
Carlsbad, CA06-2024
Skills
- Hospitality and accommodation
- Customer service expertise
- Multilingual in English and Spanish
- Team collaboration
- Communication skills
- Critical thinking
- Speed and efficiency
- Reliability and punctuality
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Host
Boathouse at Hendry's Beach
08.2025 - 05.2026
Drink Maker
805 Boba
07.2024 - 08.2025
Crew Leader
Chipotle
06.2023 - 07.2024
Babysitter
Private Families
09.2022 - 07.2024
Associate of Science - Forensic Science
Santa Barbara City College
High School Diploma -
Carlsbad High School