Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Samantha Osgan

Oceanside

Summary

Professional with a solid background in coordination and administration, ready to drive impactful results. Strongly emphasizes team collaboration, adaptability, and delivering positive outcomes. Reliable and flexible. Culturally relative and patient regardless of the client, patron, or customer's identity. Capable of learning new skills.

Overview

13
13
years of professional experience

Work History

Assistant Coordinator

22nd District of Agriculture Association
03.2024 - 07.2024
  • Contributed to process improvement initiatives within the department by identifying areas for optimization and proposing solutions accordingly.
  • Provided administrative support to the team, enabling them to focus on core tasks and achieve project goals.
  • Assisted in coordinating events, resulting in successful execution and increased attendee satisfaction.
  • Worked with supervisor to assess needs and determine best courses of action.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed filing systems for electronic and hard copy documents to keep organized records for event participants and exhibitors
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from fairgoers.
  • Supported marketing efforts with targeted materials creation, boosting event attendance rates and overall brand visibility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Organized and prepared daily activities such as flag raising with youth groups and wine tasting with vintners
  • Answered questions about policies and addressed customer concerns.
  • Delegated tasks to Exhibit team members.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Forged strong relationships with both internal colleagues and external partners through regular communication and excellent interpersonal skills.
  • Promoted wine tasting promotions and incentive programs for local vineyards.
  • Gathered and organized materials to support operations which includes displays, and tools.
  • Developed rapport and fostered brand loyalty by offering personalized service such as assisting vintners demonstrations.
  • Ensured compliance with organizational policies and procedures, maintaining a safe and efficient work environment for the team.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Kept high average of performance evaluations.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Monitored front areas so that questions could be promptly addressed.
  • Optimized organizational systems for payment collections, and recordkeeping using multiple software such as Microsoft Word and Excel, and physical copies.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting twice in a shift.
  • Restocked and organized merchandise.
  • Helped customers complete purchases.
  • Helped design interactive elements within exhibits that fostered hands-on learning opportunities.
  • Developed relationships with local schools and organizations, encouraging group visits to county fair.
  • I assisted in curating exhibits that maximized visitor engagement and satisfaction. This included photo ops, games, and interactive displays.
  • Assisted persons with disabilities to promote inclusion.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Assisted non-profit organizations and government agencies participating in the event such as charity drives and law enforcement.

Assistant Coordinator

22nd District of Agriculture Association
05.2023 - 07.2023
  • Contributed to process improvement initiatives within the department by identifying areas for optimization and proposing solutions accordingly.
  • Provided administrative support to the team, enabling them to focus on core tasks and achieve project goals.
  • Assisted in coordinating events, resulting in successful execution and increased attendee satisfaction.
  • Worked with supervisor to assess needs and determine best courses of action.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed filing systems for electronic and hard copy documents to keep organized records for event participants and exhibitors
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from fairgoers.
  • Supported marketing efforts with targeted materials creation, boosting event attendance rates and overall brand visibility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Organized and prepared daily activities such as flag raising with youth groups and wine tasting with vintners
  • Answered questions about policies and addressed customer concerns.
  • Delegated tasks to Exhibit team members.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Forged strong relationships with both internal colleagues and external partners through regular communication and excellent interpersonal skills.
  • Promoted wine tasting promotions and incentive programs for local vineyards.
  • Gathered and organized materials to support operations which includes displays, and tools.
  • Developed rapport and fostered brand loyalty by offering personalized service such as assisting vintners demonstrations.
  • Ensured compliance with organizational policies and procedures, maintaining a safe and efficient work environment for the team.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Kept high average of performance evaluations.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Monitored front areas so that questions could be promptly addressed.
  • Optimized organizational systems for payment collections, and recordkeeping using multiple software such as Microsoft Word and Excel, and physical copies.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting twice in a shift.
  • Restocked and organized merchandise.
  • Helped customers complete purchases.
  • Helped design interactive elements within exhibits that fostered hands-on learning opportunities.
  • Developed relationships with local schools and organizations, encouraging group visits to county fair.
  • I assisted in curating exhibits that maximized visitor engagement and satisfaction. This included photo ops, games, and interactive displays.
  • Assisted persons with disabilities to promote inclusion.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Assisted non-profit organizations and government agencies participating in the event such as charity drives and law enforcement.

Theme Exhibit Lead

22nd District of Agriculture Association
05.2022 - 07.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, and locate items.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Managed guest flow within the exhibit space, maintaining a comfortable atmosphere for visitors to explore at their own pace.
  • Developed unique character to perform with energetic and upbeat attitude.
  • Ensured exhibit safety and maintained cleanliness, contributing to a welcoming environment for guests.
  • Assisted persons with disabilities to promote inclusion.
  • Built personal relationships with guests to promote positive experiences.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Assisted non-profit organizations and government agencies participating in the event such as charity drives and law enforcement.

Exhibit Lead (Hollandia Dairy Booth)

22nd District of Agriculture Association
06.2021 - 07.2021
  • Developed strong relationships with suppliers to ensure consistent delivery of high-quality products at competitive prices.
  • Managed inventory levels, ordering supplies as necessary to maintain optimal stock levels and prevent waste.
  • Optimized scheduling practices to maximize efficiency while minimizing labor costs.
  • Boosted customer satisfaction by effectively addressing concerns and providing timely resolutions.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Set up new sales displays each week with fresh merchandise.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Provided clear instructions for guests'' use of attractions, minimizing confusion and potential safety hazards.

Farm Exhibit Worker

22nd District of Agriculture
03.2019 - 07.2019
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Reported defective products or machinery to supervisor.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Handled a variety of different species safely and confidently during routine care tasks such as feeding and enclosure maintenance.
  • Educated visitors about responsible pet ownership via demonstration.
  • Fostered safe environment, closely monitoring animal behavior to prevent aggression and injuries.
  • Enhanced socialization of chickens, preparing them for successful adoption through interaction.
  • Monitored animals for behavioral problems and signs of health issues.
  • Educated visitors and staff on proper animal care and handling.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Supported successful harvests through diligent planting, weeding, and pruning efforts.
  • Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
  • Provided educational insights into sustainable farming practices and promoting community engagement.
  • Collaborated with local environmental groups.
  • Tended to a functioning beehive on display.
  • Supervised children's play areas, ensuring a safe space for young guests to enjoy their time at the event.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Farm Exhibit Worker

22nd District of Agriculture Association
03.2018 - 07.2018
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Reported defective products or machinery to supervisor.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Handled a variety of different species safely and confidently during routine care tasks such as feeding and enclosure maintenance.
  • Educated visitors about responsible pet ownership via demonstration.
  • Fostered safe environment, closely monitoring animal behavior to prevent aggression and injuries.
  • Enhanced socialization of chickens, preparing them for successful adoption through interaction.
  • Monitored animals for behavioral problems and signs of health issues.
  • Educated visitors and staff on proper animal care and handling.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Supported successful harvests through diligent planting, weeding, and pruning efforts.
  • Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
  • Provided educational insights into sustainable farming practices and promoting community engagement.
  • Collaborated with local environmental groups.
  • Tended to a functioning beehive on display.
  • Supervised children's play areas, ensuring a safe space for young guests to enjoy their time at the event.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Farm Exhibit Worker

22nd District of Agriculture Association
04.2017 - 07.2017
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Reported defective products or machinery to supervisor.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Handled a variety of different species safely and confidently during routine care tasks such as feeding and enclosure maintenance.
  • Educated visitors about responsible pet ownership via demonstration.
  • Fostered safe environment, closely monitoring animal behavior to prevent aggression and injuries.
  • Enhanced socialization of chickens, preparing them for successful adoption through interaction.
  • Monitored animals for behavioral problems and signs of health issues.
  • Educated visitors and staff on proper animal care and handling.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Supported successful harvests through diligent planting, weeding, and pruning efforts.
  • Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
  • Provided educational insights into sustainable farming practices and promoting community engagement.
  • Collaborated with local environmental groups.
  • Tended to a functioning beehive on display.
  • Supervised children's play areas, ensuring a safe space for young guests to enjoy their time at the event.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Farm Exhibit Worker

22nd District of Agriculture Association
05.2016 - 07.2016
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Reported defective products or machinery to supervisor.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Handled a variety of different species safely and confidently during routine care tasks such as feeding and enclosure maintenance.
  • Educated visitors about responsible pet ownership via demonstration.
  • Fostered safe environment, closely monitoring animal behavior to prevent aggression and injuries.
  • Enhanced socialization of chickens, preparing them for successful adoption through interaction.
  • Monitored animals for behavioral problems and signs of health issues.
  • Educated visitors and staff on proper animal care and handling.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Supported successful harvests through diligent planting, weeding, and pruning efforts.
  • Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
  • Provided educational insights into sustainable farming practices and promoting community engagement.
  • Collaborated with local environmental groups.
  • Tended to a functioning beehive on display.
  • Supervised children's play areas, ensuring a safe space for young guests to enjoy their time at the event.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Game Advisor

GameStop
10.2015 - 01.2016
  • Maintained up-to-date knowledge of gaming industry trends, developments, and technologies to better serve the clients'' needs.
  • Answered product questions, offering troubleshooting and advice before and after purchase.
  • Provided information about different game system costs, features and drawbacks.
  • Worked closely with other departments like Quality Assurance to ensure a seamless gaming experience for customers across all platforms.
  • Updated merchandise prices for special promotions.
  • Assisted in reducing customer complaints by troubleshooting and resolving technical issues promptly.
  • Organized games according to corporate plans for regular displays and special promotions.
  • Contributed to sales targets by promoting available products, services, and special offers during interactions with customers.
  • Increased customer satisfaction by delivering clear, concise, and empathetic responses to inquiries and concerns.
  • Outlined informational resources regarding sales, promotions and policies.
  • Recommended gaming merchandise and accessories based on custom requirements.
  • Offered comparative analysis between games and system platforms to assist purchase decisions.
  • Managed multiple priorities effectively under high-pressure situations without sacrificing quality of service.
  • Tested consoles in order to provide complete information to customers.
  • Assisted customers with locating desired games.
  • Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
  • Maintained awareness of younger game players and made age-appropriate recommendations.
  • Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
  • Maintained clean and orderly store throughout work shift.
  • Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.
  • Played games to understand nuances and gain gaming knowledge for customer recommendations and playing tips.
  • Introduced and recommended game-related devices to customers for increased customer satisfaction and sales.
  • Looked for ways to improve customer experience, sales and store operation.

San Diego Pavilion Exhibit Worker

22nd District of Agriculture Association
04.2015 - 07.2015
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Reported defective products or machinery to supervisor.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and ticket distribution.
  • Supervised children's play areas, ensuring a safe space for young guests to enjoy their time at the event.
  • Hosted a scavenger hunt.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Assisted non-profit organizations and government agencies participating in the event such as charity drives and law enforcement.
  • Constructed displays and easy-to-read signage to help guests navigate the exhibit and participate in the scavenger hunt.
  • Delivered information and details of interest about facility to visitors.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Provided exceptional customer service while managing the prize redemption counter, ensuring all patrons left satisfied with their winnings.

Game Advisor

GameStop
10.2014 - 01.2015
  • Maintained up-to-date knowledge of gaming industry trends, developments, and technologies to better serve the clients'' needs.
  • Answered product questions, offering troubleshooting and advice before and after purchase.
  • Provided information about different game system costs, features and drawbacks.
  • Updated merchandise prices for special promotions.
  • Assisted in reducing customer complaints by troubleshooting and resolving technical issues promptly.
  • Organized games according to corporate plans for regular displays and special promotions.
  • Contributed to sales targets by promoting available products, services, and special offers during interactions with customers.
  • Increased customer satisfaction by delivering clear, concise, and empathetic responses to inquiries and concerns.
  • Offered comparative analysis between games and system platforms to assist purchase decisions.
  • Managed multiple priorities effectively under high-pressure situations without sacrificing quality of service.
  • Tested consoles in order to provide complete information to customers.
  • Exceeded performance metrics consistently through efficient time management skills.
  • Assisted customers with locating desired games.
  • Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
  • Maintained awareness of younger game players and made age-appropriate recommendations.
  • Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
  • Enhanced customer experience by introducing latest games, relating interesting game aspects and encouraging customers to consider expanding gaming interests.
  • Maintained clean and orderly store throughout work shift.
  • Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.
  • Played games to understand nuances and gain gaming knowledge for customer recommendations and playing tips.
  • Introduced and recommended game-related devices to customers for increased customer satisfaction and sales.
  • Looked for ways to improve customer experience, sales and store operation.

San Diego Pavilion Exhibit Worker

22nd District of Agriculture Association
04.2014 - 07.2014
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Reported defective products or machinery to supervisor.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and ticket distribution.
  • Supervised children's play areas, ensuring a safe space for young guests to enjoy their time at the event.
  • Hosted a scavenger hunt.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Assisted non-profit organizations and government agencies participating in the event such as charity drives and law enforcement.
  • Constructed displays and easy-to-read signage to help guests navigate the exhibit and participate in the scavenger hunt.
  • Delivered information and details of interest about facility to visitors.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Provided exceptional customer service while managing the prize redemption counter, ensuring all patrons left satisfied with their winnings.

San Diego Pavilion Exhibit Worker

22nd District of Agriculture Association
05.2013 - 07.2013
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Reported defective products or machinery to supervisor.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and ticket distribution.
  • Supervised children's play areas, ensuring a safe space for young guests to enjoy their time at the event.
  • Hosted a scavenger hunt.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Assisted non-profit organizations and government agencies participating in the event such as charity drives and law enforcement.
  • Constructed displays and easy-to-read signage to help guests navigate the exhibit and participate in the scavenger hunt.
  • Delivered information and details of interest about facility to visitors.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Provided exceptional customer service while managing the prize redemption counter, ensuring all patrons left satisfied with their winnings.

Intern

GameStop
09.2012 - 03.2013
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Organized games according to corporate plans for regular displays and special promotions.
  • Contributed to sales targets by promoting available products, services, and special offers during interactions with customers.
  • Increased customer satisfaction by delivering clear, concise, and empathetic responses to inquiries and concerns.
  • Participated in training programs to continuously enhance product knowledge and customer service skills.
  • Recommended gaming merchandise and accessories based on custom requirements.
  • Exceeded performance metrics consistently through efficient time management skills.
  • Assisted customers with locating desired games.
  • Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
  • Maintained awareness of younger game players and made age-appropriate recommendations.
  • Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
  • Enhanced customer experience by introducing latest games, relating interesting game aspects and encouraging customers to consider expanding gaming interests.
  • Maintained clean and orderly store throughout work shift.
  • Played games to understand nuances and gain gaming knowledge for customer recommendations and playing tips.
  • Introduced and recommended game-related devices to customers for increased customer satisfaction and sales.

San Diego Pavilion Exhibit Worker

22nd District of Agriculture Association
05.2012 - 07.2012
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Reported defective products or machinery to supervisor.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and ticket distribution.
  • Supervised children's play areas, ensuring a safe space for young guests to enjoy their time at the event.
  • Hosted a scavenger hunt.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Assisted non-profit organizations and government agencies participating in the event such as charity drives and law enforcement.
  • Constructed displays and easy-to-read signage to help guests navigate the exhibit and participate in the scavenger hunt.
  • Delivered information and details of interest about facility to visitors.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Provided exceptional customer service while managing the prize redemption counter, ensuring all patrons left satisfied with their winnings.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Intern

GameStop
09.2011 - 05.2012
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Education

Bachelor of Arts - Cultural Anthropology

University of California, Los Angeles
Los Angeles, CA
06-2023

Associate of Arts - Cultural Anthropology

Palomar College
San Marcos, CA
05-2020

Skills

  • Proficient in Microsoft Excel, PowerPoint, and Word
  • Customer service
  • Work ethic and integrity
  • Gaming community engagement
  • Cash handling
  • ID verification
  • Pet handling
  • Animal care
  • Organic farming
  • Writing and editing
  • Research and analysis
  • Cultural sensitivity

Interests

  • Experimenting with different creative mediums in art such as combining cosmetics with paint when painting portraits, using water color and charcoal in the same piece, and sketching with tools regardless of the price tag
  • Horseback Riding
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Documenting and sharing travel experiences
  • Historical Exploration
  • Watching a variety of Movies and TV Shows with no preference to genre
  • I enjoy helping others and giving back to the community
  • Animal Care such as raising chickens, dogs, cats, goats, and horses
  • Studying subcultures such as pop culture and its presence in convention events
  • Video gaming with no preference to genre
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Food Photography
  • Volunteer Work
  • Swimming
  • Enjoy watching NFL games and the Olympics

Timeline

Assistant Coordinator

22nd District of Agriculture Association
03.2024 - 07.2024

Assistant Coordinator

22nd District of Agriculture Association
05.2023 - 07.2023

Theme Exhibit Lead

22nd District of Agriculture Association
05.2022 - 07.2022

Exhibit Lead (Hollandia Dairy Booth)

22nd District of Agriculture Association
06.2021 - 07.2021

Farm Exhibit Worker

22nd District of Agriculture
03.2019 - 07.2019

Farm Exhibit Worker

22nd District of Agriculture Association
03.2018 - 07.2018

Farm Exhibit Worker

22nd District of Agriculture Association
04.2017 - 07.2017

Farm Exhibit Worker

22nd District of Agriculture Association
05.2016 - 07.2016

Game Advisor

GameStop
10.2015 - 01.2016

San Diego Pavilion Exhibit Worker

22nd District of Agriculture Association
04.2015 - 07.2015

Game Advisor

GameStop
10.2014 - 01.2015

San Diego Pavilion Exhibit Worker

22nd District of Agriculture Association
04.2014 - 07.2014

San Diego Pavilion Exhibit Worker

22nd District of Agriculture Association
05.2013 - 07.2013

Intern

GameStop
09.2012 - 03.2013

San Diego Pavilion Exhibit Worker

22nd District of Agriculture Association
05.2012 - 07.2012

Intern

GameStop
09.2011 - 05.2012

Bachelor of Arts - Cultural Anthropology

University of California, Los Angeles

Associate of Arts - Cultural Anthropology

Palomar College

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