Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Orgill

Edmonton,Alberta

Summary

Hardworking, reliable and passionate job seeker eager to secure entry-level position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Supervisor

Tim Hortons
02.2017 - Current
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Achieved results by working with staff to meet established targets.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted customers in selecting merchandise best suited to needs.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Housekeeping Attendant/ Supervisor

Fox 9 Cleaning Services
01.2015 - 05.2016
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Responded to requests from patrons for linens and toiletries.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Polished fixtures to achieve professional shine and appearance.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Kept building entryway glass clean and polished for professional presentation.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Cleaning Technician/ Supervisor

Grimebustersinc
02.2013 - 04.2015
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Replaced light bulbs and other electrical fixtures as needed.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Emptied trashcans and transported waste to collection areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Education

Highschool -

Centre High
Edmonton, AB
07.2000

Skills

  • Quality Standards
  • Training and Development
  • Waste Reduction
  • Supervising Employees
  • Job Assignments
  • Waste Elimination
  • Resolving Complaints
  • Leadership
  • Policy Enforcement
  • Coffee Machinery

Timeline

Supervisor

Tim Hortons
02.2017 - Current

Housekeeping Attendant/ Supervisor

Fox 9 Cleaning Services
01.2015 - 05.2016

Cleaning Technician/ Supervisor

Grimebustersinc
02.2013 - 04.2015

Highschool -

Centre High

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Samantha Orgill