Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMANTHA O’DONNELL

Fort McMurray

Summary

Eager to learn and grow within the industry, offering a positive attitude and strong interpersonal skills. Solid understanding of customer service principles and product knowledge, well-equipped for success in this role. Ready to utilize and enhance communication and customer service skills in the desired position.

Overview

9
9
years of professional experience

Work History

Cashier

Petro-Canada
02.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Retail

Prestige Jewellers
11.2023 - 06.2024
  • Arranged displays of jewellery, clocks, watches and in the shop.
  • Discussing what the customer wants and choosing suitable items.
  • Arranging different methods of payment: cash, credit and debit cards or by instalments
  • Examining pieces of jewellery and quoting a value
  • Repairing, adjusting and cleaning jewellery
  • Carrying out stock control duties
  • Working to meet a set sale target.

Bartender/Server

Montana’s
04.2022 - 09.2022
  • Studied food menus and bar menus to learn daily specials and be able to provide great service to guest.
  • Communicated and recommended offerings to guests.
  • Processed payments on wireless and offline sales.
  • Listened and responded to all customer concerns.
  • Completed cleaning duties.
  • Abided by food safety regulations.
  • Worked along side team to build and provide great service.
  • Thrived in a fast-paced environment.

Cashier

Great Canadian liquor
06.2018 - 05.2021
  • Actively assisted customers with product selections and processed sales transactions.
  • Effectively trained, coordinated, and supervised team members, with a strong focus on delivery of superior customer service.
  • Applied solid knowledge of accounting practices towards managing cash, performed daily bank deposits and cash runs.
  • Stocked all incoming shipments weekly upon receiving the truck.

Lounge Supervisor

The Viewpoint Lounge
01.2019 - 11.2019
  • Supervised the lounge in a highly professional manner ensuring customers can expect the highest quality of service.
  • Coached and motivated staff to assist with training of new staff and ensuring adherence to company rules, regulations, and standards.
  • Recruited and selected employees needed to provide the company experience.
  • Listened and responded to all customer concerns.

Bartender/Banquet Server

The Quality Inn Hotel
10.2016 - 02.2017
  • Maintained high standards of safety and cleanliness.
  • Assisted with event planning, preparation, set up and closing.
  • Adhered to safety and quality regulations
  • Served plated dinners to guests.

Education

Medical Office Assistant and Unit Clerk -

Bredin College
Red Deer, AB

High school Diploma - undefined

Glace Bay High School
Glace Bay, NS

Proserv Liquor Staff training - undefined

Certificate

Food Handler’s Course - undefined

Certificate

First aid & CPR - undefined

Certificate

Whmis - undefined

Alberta construction safety association

Skills

  • Extensive background in customer service
  • Skilled in customer and team interactions
  • Effective organizational skills
  • Resilient in high-stress situations
  • Strong work ethic
  • Skilled in maintaining cleanliness and sanitation
  • Adaptable and willing to take on challenges

Timeline

Cashier

Petro-Canada
02.2025 - Current

Retail

Prestige Jewellers
11.2023 - 06.2024

Bartender/Server

Montana’s
04.2022 - 09.2022

Lounge Supervisor

The Viewpoint Lounge
01.2019 - 11.2019

Cashier

Great Canadian liquor
06.2018 - 05.2021

Bartender/Banquet Server

The Quality Inn Hotel
10.2016 - 02.2017

High school Diploma - undefined

Glace Bay High School

Proserv Liquor Staff training - undefined

Certificate

Food Handler’s Course - undefined

Certificate

First aid & CPR - undefined

Certificate

Whmis - undefined

Alberta construction safety association

Medical Office Assistant and Unit Clerk -

Bredin College

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