Samantha Neeley
Roseville
Summary
Dynamic Sales Associate with proven expertise at excelling in customer service and relationship building. Recognized for enhancing store performance through effective merchandising and upselling techniques. Skilled in cash handling and POS operations, consistently achieving sales targets while fostering a positive shopping experience. Reliable team player with a flexible schedule.
Overview
5
5
years of professional experience
Work History
Sales Associate
Under Armour
Folsom, CA
06.2025 - 03.2026
- Shipment / stock /organization
- Cleaning / replenishment
- Cashier / selling / customer service
Sales Associate III
Coach Outlet
Folsom, CA
05.2024 - 01.2025
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained product displays and ensured merchandise was organized and visually appealing.
- Processed transactions accurately using point-of-sale system while handling cash and credit payments.
- Collaborated with team members to meet sales targets and improve store performance.
- Shipment / stock /organization
- Cleaning / replenishment
- Cashier / selling / customer service
Full Time Key Holder
Francescas
Folsom, CA
05.2023 - 09.2023
- Assisted in daily store operations and customer service to enhance shopping experience.
- Managed inventory levels through regular stock assessments and effective organization of merchandise.
- Trained new team members on store policies, procedures, and customer engagement techniques.
- Ensured compliance with visual merchandising standards to maintain appealing product displays.
- Processed transactions accurately while maintaining cash register integrity during shifts.
- Collaborated with management to implement sales strategies that improved overall store performance.
- Resolved customer inquiries and concerns efficiently, fostering positive relationships and loyalty.
- Monitored store security protocols to safeguard assets and ensure a safe shopping environment.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Full Time Key Holder
Cosmetic Company Store
Folsom, CA
05.2021 - 03.2023
- Assisted customers with purchases and inquiries. Operated cash register efficiently. Provided support in maintaining store organization.
- Assisted in managing shipment processes to maintain inventory levels. Supported replenishment efforts to ensure product availability. Collaborated with team members to streamline logistics operations.
- Assisted in maintaining stock levels to support daily operations. Conducted cleaning tasks to ensure a safe and organized environment. Supported team members in achieving cleanliness standards.
- Assisted in visual merchandising efforts to enhance product displays. Supported promotional changes to align with marketing strategies. Collaborated with team members to implement effective merchandising techniques.
- Assisted in organizing training sessions for new employees. Supported team members in understanding company policies and procedures. Facilitated knowledge sharing among colleagues to enhance skills.
- Facilitated processing of sales through phone orders.
Education
High School Diploma -
Wheatland Union High School
Wheatland, CA06-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Product sales
- Sales expertise
- POS system operation
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Cleaning techniques
- Sales training
- Guest relations
- Inventory tracking
- Display setup
- Brand promotion
- Relationship selling
Timeline
Sales Associate
Under Armour
06.2025 - 03.2026
Sales Associate III
Coach Outlet
05.2024 - 01.2025
Full Time Key Holder
Francescas
05.2023 - 09.2023
Full Time Key Holder
Cosmetic Company Store
05.2021 - 03.2023
High School Diploma -
Wheatland Union High School