SAMANTHA MULLIGAN
Ottawa,Canada
Summary
Highly motivated individual with extensive customer service and sales experience. Knowledgeable background in administrative tasks. Works effectively as an individual and in a collaborative environment to best support the corporate culture.
Overview
8
8
years of professional experience
Work History
Server
Angelina's
Manotick, Canada
10.2024 - Current
- Listens to guest needs and responded promptly for personalized service.
- Communicates professionally with customers, colleagues, and supervisors.
- Deliveres food orders promptly, ensuring correct presentation and temperature.
- Completes side work tasks such as rolling silverware, polishing glassware, or refilling condiments during downtime periods.
- Provides exceptional customer service by addressing and resolving guest concerns or complaints.
Sales Development Representative
N-able Technologies
Kanata, Canada
01.2024 - 10.2024
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Prospect for new leads and qualify marketing-generated leads through cold calling.
- Create sales opportunities by generating appointments for the wider Sales team.
- Work closely with Account Executives.
Community Leasing Agent
CLV Group And InterRent REIT
Ottawa, Canada
08.2021 - 12.2023
- Acquired new rental leads, scheduled tours, and processed online applications.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Held open houses for prospects and managed resident events.
- Assisted in maintaining strong relationships with existing residents.
Early Childhood Educator
Children's Village at Klondike
Kanata, Canada
10.2018 - 08.2021
- Implemented hands-on, play-based strategies for experiential learning.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Organized and led activities to promote physical, mental and social development.
- Distributed quarterly progress assessments and milestone reports.
- Applied traditional and modern educational techniques and strategies, resulting in enhanced language, cognition, memory development and perceptual-motor skills.
Server
Moxie's Bar and Grill
Kanata, Canada
05.2017 - 05.2020
- Served food and beverages promptly with focused attention to customer needs.
- Effectively built and fostered relationships with guests to encourage repeated business.
- Ability to read guest demeanor and adjust service accordingly.
- Committed to maintaining a positive attitude in a high stress and fast paced environment.
- Adept at knowledgeably recommending menu items based on consumer needs and preferences, including upselling complementary dishes and drinks.
Education
Diploma - Early Childhood Education
Algonquin College
Ottawa, ON08.2018
High School Diploma -
St. Mother Teresa High School
Nepean, ON06.2014
Skills
- Experience using multiple workspace platforms
- Ability to meet workplace goals
- Strong team player
- Excellent communication skills
- Accountability
- Superior time management skills
- Organizational skills
- Strong attention to detail
- Effective communication with colleagues and clients
- Professional manner
- Quick learner
- Eager to explore new processes and procedures
Timeline
Server
Angelina's
10.2024 - Current
Sales Development Representative
N-able Technologies
01.2024 - 10.2024
Community Leasing Agent
CLV Group And InterRent REIT
08.2021 - 12.2023
Early Childhood Educator
Children's Village at Klondike
10.2018 - 08.2021
Server
Moxie's Bar and Grill
05.2017 - 05.2020
Diploma - Early Childhood Education
Algonquin College
High School Diploma -
St. Mother Teresa High School
Similar Profiles
SOPHIA WRAYSOPHIA WRAY
Waitress at Angelina'sWaitress at Angelina's
Claire WolanskiClaire Wolanski
Kitchen Staff Member at Angelina's PizzaKitchen Staff Member at Angelina's Pizza
Steven Ponce De LeonSteven Ponce De Leon
Shift Leader Manager at Angelina's Famous PizzaShift Leader Manager at Angelina's Famous Pizza
Zining HaoZining Hao
Purchasing Assistant at Vesta Marble and GranitePurchasing Assistant at Vesta Marble and Granite
Hamza BenkhalekHamza Benkhalek
CUSTOMER SERVICE REPRESENTATIVE at DOMINO’S PIZZACUSTOMER SERVICE REPRESENTATIVE at DOMINO’S PIZZA