Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
References
Languages
Certification
Interests
Timeline
Generic

Samantha Morrice

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lift Operations Spare

Sunshine Village
11.2024 - Current
  • Optimized lift capacity utilization by analyzing passenger flow data and adjusting operational strategies accordingly.
  • Successfully resolved conflict situations among staff members through effective communication techniques fostering teamwork spirit.
  • Improved guest experience, addressing concerns promptly and providing exceptional customer service.
  • Maximized equipment longevity by maintaining a strict adherence to manufacturer guidelines for operation and care protocols.
  • Enhanced lift safety by conducting thorough inspections and maintenance procedures.
  • Developed strong relationships with other departments to ensure seamless coordination in resort operations.

Social Worker

Child and Adolescent Psychology services
12.2021 - 10.2024
  • Documented daily mileage, gas and other data.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Look after children of all ages, which can including driving to school, babysitting & supervising contact visits.
  • Always arriving early to make sure everything runs smoothly and efficiently.
  • Supported clients and families with empathy and compassion during difficult times.
  • De-escalated stressful situations through individual and family crisis interventions.

Waitress

The Last One Inn
12.2021 - 09.2024
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Executive Assistant

Mor-Fab Engineering
08.2023 - 08.2024
  • Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
  • Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
  • Prepared invoices and drafted memos for executives.
  • Maintained supplier relationships to improve lead time, cost and quality.
  • Researched competitors and sourced new vendors.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.

Photoshoot Assistant

Jaggad
04.2023 - 04.2023
  • Helped maintain an efficient schedule.
  • Kept the studio clean and tidy to ensure quick changes were orgainised.
  • Made sure the garments were fitting the way were designed and showing all notable details.

Digital Marketing and Design Intern

Tojha
03.2023 - 04.2023
  • .Gained valuable hands-on experience working on diverse projects ranging from corporate branding initiatives to digital marketing campaigns.
  • Supported social media efforts by designing visually engaging graphics that aligned with brand guidelines.
  • Participated in brainstorming sessions, generating innovative ideas for product improvements and new features.
  • Collaborated with the design team for successful project completion within deadlines.
  • Used Adobe Creative Suite to edit images for use in marketing materials and website content.

Garment Technician

Sleeping with jacques
04.2022 - 09.2022
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Assisted in reducing production costs through effective negotiation with suppliers, careful material selection, and efficient resource allocation.
  • Collaborated with design teams to ensure accurate interpretation of concepts, resulting in cohesive final products.
  • Safeguarded brand reputation by diligently adhering to established guidelines regarding style, quality, sizing, and labeling standards.
  • Reduced waste during the manufacturing process through meticulous fabric utilization planning and pattern cutting techniques.

Photoshoot Assistant

Carlos Mangubat
02.2022 - 03.2022
  • Assisted during shoots.
  • Categorised garments to shoot schedule to improve efficiency.
  • Helped create backgrounds for different looks.
  • Steamed garments to increase visual appeal.

Education

Bachelor in Fashion Design - Fashion Design

Whitehouse Institute of Design
12.2019

Bachelor in Fashion Design - Fashion Design

Whitehouse Institute of Design
12.2021

Certificate in Fashion Design - Fashion Design

Kangan Institute
11.2019

Skills

  • Service Excellence
  • Attention to detail
  • Beverage preparation
  • Self motivation
  • Reliability and punctuality
  • Physical stamina
  • Point of sale systems
  • Highly reliable
  • Engaging personality
  • Fast learner
  • Problem-solving

Accomplishments

  • Promoted from Lift operator to Spare worker in one month of being at the company.
  • Graduate collection shown on the Melbourne Fashion Week's Student Runway in 2021.

Education and Training

other,other,other

References

Carlos Mangubat

Stylist - Creative - Art Direction

Worked together at Sleeping With Jacques and I assisted him with Photo shoots

Email: carlosmangubat@gmail.com

Phone Number: +61 403276962

Maureen Fitzgerald

Artist - Fashion Designer - Costume Designer

Maureen is my mentor and worked with me during my time at university

Email: mfitzgerald2332@gmail.com

Phone Number: 0408125037

Gretchen Geoghegan

Lecturer - Fashion Designer - Buyer

Gretchen was my Fashion Design lecturer at Whitehouse Institute of Design and has always been a mentor I can bounce my ideas off.

LinkedIn: www.linkedin.com/in/gretchen-geoghegan-81586167

Languages

English

Certification

  • Pro serve certification

Interests

  • Baking
  • Volunteer Work
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Lift Operations Spare

Sunshine Village
11.2024 - Current

Executive Assistant

Mor-Fab Engineering
08.2023 - 08.2024

Photoshoot Assistant

Jaggad
04.2023 - 04.2023

Digital Marketing and Design Intern

Tojha
03.2023 - 04.2023

Garment Technician

Sleeping with jacques
04.2022 - 09.2022

Photoshoot Assistant

Carlos Mangubat
02.2022 - 03.2022

Social Worker

Child and Adolescent Psychology services
12.2021 - 10.2024

Waitress

The Last One Inn
12.2021 - 09.2024

Bachelor in Fashion Design - Fashion Design

Whitehouse Institute of Design

Certificate in Fashion Design - Fashion Design

Kangan Institute

Bachelor in Fashion Design - Fashion Design

Whitehouse Institute of Design

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Samantha Morrice