Samantha Moraze
Barrie,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Eger to learn and succeed in life.
Overview
14
14
years of professional experience
Work History
School Bus Driver
Landmark
Barrie, ON
04.2022 - 06.2024
- Successfully assisted with getting chidlren to and from school daily
- Cleaned and maintained school bus
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for the students and parents
LOCATION SUPPORT PERSONNEL
Entertainment Production Company
Mississauga
03.2019 - 10.2021
- Adhered to social distancing protocols and wore mask or face shield at all times
- Resolved problems, improved operations and provided exceptional service
- Demonstrated respect, friendliness and willingness to help wherever needed
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Used critical thinking to break down problems, evaluate solutions and make decisions.
STEIN FAMILY, PROPERTY MANAGER
The Stein's
Toronto, Ontario
02.2017 - 12.2020
- Facilitated the property management of 5 homes and tenants in the GTA area
- Coordinated all tenant requests and repairs that were needed on a daily basis in an efficient and timely matter
- Planned, managed and coordinated all annual garbage and deep cleaning of the property
- Ensured property was consistently well maintained inside and out
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
DOOR-TO-DOOR SALES REPRESENTATIVE
Summit Energy
Scarborough, Ontario
02.2010 - 07.2013
- Door-to-door sales person Consistently met sales quotas and company requirements
- Set up and demonstrated product functionality leading to increased sales
- Negotiated sales and completed paperwork to fulfill all sales expectations in a successful manner
- Completed documentation smoothly to finalize sales
- Stayed current on product specs and prices and accurately updated display product literature.
Education
High School Diploma -
Bendale Business And Technical Institute
Scarborough, OntarioSkills
- Reliable and Responsible
- Customer service and support
- Restricted Area Protection
- Verbal and written communication
- Cooperative Attitude
- Multitasking abilities
- Film crew support
- Good listening skills
Timeline
School Bus Driver
Landmark
04.2022 - 06.2024
LOCATION SUPPORT PERSONNEL
Entertainment Production Company
03.2019 - 10.2021
STEIN FAMILY, PROPERTY MANAGER
The Stein's
02.2017 - 12.2020
DOOR-TO-DOOR SALES REPRESENTATIVE
Summit Energy
02.2010 - 07.2013
High School Diploma -
Bendale Business And Technical Institute