Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha messervey

Pictou,NS

Summary


Qualified for many types of employment with solid background in plant care and customer service. Proven track record in assisting customers with plant selection and care advice, contributing to increased sales and customer satisfaction. Demonstrated effective teamwork and communication skills, ensuring smooth operations and enhanced customer experience.

Overview

8
8
years of professional experience

Work History

Garden Center Associate

Walmart
05.2023 - 06.2024
  • Increased repeat business through friendly interactions that fostered trust in our expertise.
  • Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
  • Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
  • Supported successful store operations by maintaining clean, safe, and well-organized work environments.
  • Contributed to increased customer loyalty through personalized recommendations and attentive service.
  • Collaborated with team members to execute seasonal promotions and events for increased foot traffic.
  • Ensured accurate pricing information on all items throughout the store using price-checking tools when needed.
  • Developed strong relationships with vendors for consistent delivery scheduling and better access to new products or promotions.
  • Managed inventory levels effectively, reducing waste and ensuring availability of popular items.
  • Enhanced customer satisfaction by providing knowledgeable assistance in plant selection and care.
  • Promoted sustainable gardening practices among customers by recommending eco-friendly products.
  • Demonstrated expertise in garden design principles during consultations with clients seeking landscape solutions.
  • Streamlined daily tasks by efficiently processing orders, shipments, returns, and exchanges at the point-of-sale system.
  • Conducted regular quality checks on plants for signs of disease or pests, implementing necessary treatments as needed.
  • Assisted customers with loading purchases, ensuring a seamless shopping experience.
  • Maintained a healthy and organized inventory by timely restocking and proper care of plants.
  • Boosted sales through effective merchandising and attractive displays of garden center products.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Identified and controlled pests and diseases to keep gardens healthy.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Prepared soil for new plantings by tilling, amending and composting.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Maintained lighting systems in gardens to provide proper lighting for safety and aesthetics.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Knife Cleaner/Customer Service Cashier

Grohmann Knifes
01.2022 - 02.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.

Housekeeper

Dust Bunnies Cleaning Services
01.2022 - 01.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

House Cleaner

Deep Down Cleaning
04.2018 - 02.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

House Cleaner

Bee Cleaning
01.2016 - 03.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Education

GED -

Nova Scotia Community College
None
04-2026

Skills

  • First aid training
  • Horticulture expertise
  • Watering techniques
  • Soil knowledge
  • Plant identification
  • Display building
  • Department recovery
  • Merchandise assembly
  • Teamwork
  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Strong communication and interpersonal skills
  • Problem-solving abilities

Languages

English

Timeline

Garden Center Associate

Walmart
05.2023 - 06.2024

Knife Cleaner/Customer Service Cashier

Grohmann Knifes
01.2022 - 02.2023

Housekeeper

Dust Bunnies Cleaning Services
01.2022 - 01.2022

House Cleaner

Deep Down Cleaning
04.2018 - 02.2019

House Cleaner

Bee Cleaning
01.2016 - 03.2016

GED -

Nova Scotia Community College

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Samantha messervey