Samantha Meehan
Milton,ON
Summary
looking for a stable, long-term career opportunity that can offer professional growth and a dependable routine.
I have strong work ethic, and the ability to learn new skills quickly, a versatile mindset ready to take on any task efficiently.
can work independently or as part of a team.
Overview
10
10
years of professional experience
Work History
Night Shift Team Lead
Tim Hortons
Milton, ON
11.2021 - Current
- Supervised daily operations to ensure high-quality service and product consistency
- Trained and mentored team members on operational best practices
- Implemented workflow improvements that enhanced efficiency and reduced wait times
- Conducted regular performance evaluations to uphold service standards
- Resolved customer inquiries and complaints to maintain satisfaction and loyalty
- Enforced health and safety protocols, promoting a safe work environment
- Maintained compliance with company policies and safety regulations by enforcing proper procedures among staff members.
- Improved customer satisfaction with timely service and effective issue resolution.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Assembly Line Worker (tacker)
Colourfast Printing
Mississauga, ON
01.2016 - 01.2017
- Collaborated with quality control team to maintain product specifications and consistency throughout production runs.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
Skills
- Customer service focus
- Staff training and development
- Employee motivation
- Team building expertise
- Positive attitude
- Problem-solving
- Strategic thinking
- Cash handling
- Customer service management
- Conflict resolution
Languages
English
Timeline
Night Shift Team Lead
Tim Hortons
11.2021 - Current
Assembly Line Worker (tacker)
Colourfast Printing
01.2016 - 01.2017