Samantha McInnis
Barriere,BC
Summary
Detail-oriented Administrative and Operations Professional with 10+ years of experience supporting office operations, customer service, and project coordination across multiple industries including renewable energy, beauty, retail, and manufacturing. Proven ability to manage permits, invoicing, client communications, and business administration with accuracy and professionalism. Tech-savvy, highly organized, and known for providing friendly, solution-focused support.
Overview
18
18
years of professional experience
Work History
Owner & Certified Eyelash Extension Technician
Sam’s Beauty Bar
Barriere, BC
01.2019 - Current
- Own and operate a home-based beauty business, providing professional eyelash extension services
- Manage bookings, client records, inventory, and financial tracking
- Deliver high-quality customer service, building a loyal repeat client base
- Promote services through social media marketing and client referrals
Permit Coordinator
604-GO-SOLAR (formerly Rikur Energy Inc.)
Remote
01.2021 - 01.2025
- Processed residential solar installation permits across multiple municipalities
- Liaised with homeowners, contractors, and inspectors to ensure smooth project approvals
- Submitted and finalized BC Hydro Net Metering applications
- Prepared estimates, invoices, and Statements of Work using FreshBooks
- Managed sales lead data in Pipedrive CRM
- Supported company marketing through social media updates
Sales Associate
Alliance Beauty Supply
Pitt Meadows, BC
01.2019 - 01.2020
- Managed front-end retail operations and customer service
- Assisted customers with product selection and professional recommendations
- Handled POS transactions, inventory restocking, and store presentation
Sales Representative & Social Media Coordinator
Modern Bean Bag Mfg. Co.
Remote
01.2018 - 01.2019
- Managed distributor accounts and developed new wholesale relationships
- Maintained product listings across distributor platforms
- Planned and executed promotions via social media and MailChimp
- Uploaded and updated product catalogs on e-commerce partner sites
Administrative Assistant
Pipe & Piling Supplies BC
Port Coquitlam, BC
01.2017 - 01.2018
- Provided reception and administrative support in a busy industrial office
- Processed purchase orders and invoices using Business Vision
- Prepared customs documentation for cross-border shipments
- Supported accounts payable and general office administration
Office Manager / Administrator
J Beverly Hills Canada
Burnaby, BC
01.2015 - 01.2017
- Managed daily office and showroom operations
- Oversaw accounts receivable, deposits, and monthly statements
- Coordinated shipping and receiving through multiple freight providers
- Maintained inventory and purchase orders in QuickBooks
- Generated financial and sales reports using Excel
Receptionist / Administrative Assistant
PS Production Services Ltd.
Burnaby, BC
01.2008 - 01.2015
- Managed reception, office supply ordering, and incoming correspondence
- Coordinated national data tracking and reporting for management
- Processed purchase orders and expense reports
- Supported accounts payable and resolved customer inquiries
Education
High School Diploma -
Terry Fox Secondary School
Port Coquitlam, BCSkills
- Office & Administrative Management
- Permit & Documentation Processing
- Customer Service & Client Relations
- Accounts Receivable & Payable Support
- Invoicing & Estimates (FreshBooks, QuickBooks, Sage)
- Microsoft Office (Excel, Word, Outlook, PowerPoint)
- CRM Systems (Pipedrive)
- Social Media & Email Marketing
- Inventory & Order Processing
- Small Business Operations
- Microsoft Office Suite
- Pipedrive CRM
- Verbal and written communication
Languages
English (Fluent)
Timeline
Permit Coordinator
604-GO-SOLAR (formerly Rikur Energy Inc.)
01.2021 - 01.2025
Owner & Certified Eyelash Extension Technician
Sam’s Beauty Bar
01.2019 - Current
Sales Associate
Alliance Beauty Supply
01.2019 - 01.2020
Sales Representative & Social Media Coordinator
Modern Bean Bag Mfg. Co.
01.2018 - 01.2019
Administrative Assistant
Pipe & Piling Supplies BC
01.2017 - 01.2018
Office Manager / Administrator
J Beverly Hills Canada
01.2015 - 01.2017
Receptionist / Administrative Assistant
PS Production Services Ltd.
01.2008 - 01.2015
High School Diploma -
Terry Fox Secondary School