Samantha McCauley
Calgary,Canada
Summary
Highly motivated, dependable person with a keen attention to detail, looking to utilize my diverse set of professional skills in an administrative profession. Proactive problem solver with the ability to effectively prioritize assignments.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Cal Alta Auto Glass
07.2022 - 07.2025
- greet customers
- process payments
- give quotes via email, phone or in person
- book appointments from said quotes
- outsource parts needed for the jobs
- Properly book jobs to ensure the team stays on track
Customer Service
Tim Hortons
12.2018 - 03.2020
- Assist customers in providing them with quality food and beverage
- Enter the product being used for the day into the data base
- Ensure the floor is being run smoothly and efficiently
- Maintain a clean environment suitable for customers as well as staff
Data Entry
Leon's Furniture
01.2009 - 01.2010
- Assist the Sales Representative to put the customers information as well as their sales order into the computer
- Make confirmation delivery calls
- Split and void orders
- Answer phones and use paging system
Temporary Assistant
DMA Canada
09.2009 - 09.2009
- Went through documents made sure everything was in order taking out any staples
- Scan all documents into the computer and going through the computer taking out and doubles or blanks pages that’s not needed
Education
Legal Administrative Assistant Diploma - Legal Studies
Academy of Learning
Calgary, AB02.2020
Upgrading -
Bow Valley College
Calgary, AB09.2017
Skills
- I thrive in a fast paced environment either on my own, or in a team Prioritizing tasks to ensure they are completed on a daily basis
- Experience with retail sales, especially good at up-selling
Timeline
Customer Service Representative
Cal Alta Auto Glass
07.2022 - 07.2025
Customer Service
Tim Hortons
12.2018 - 03.2020
Temporary Assistant
DMA Canada
09.2009 - 09.2009
Data Entry
Leon's Furniture
01.2009 - 01.2010
Legal Administrative Assistant Diploma - Legal Studies
Academy of Learning
Upgrading -
Bow Valley College