Summary
Overview
Work History
Education
Skills
Websites
References
Training
Volunteer Experience
Passions
Timeline
Generic

Samantha Maya

Swift Current,Canada

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greeting guests with a genuine smile, building rapport and promoting an enjoyable dining experience. I am an adaptable worker familiar with FOH and BOH operations. I am an energetic professional in hospitality, known for high productivity and efficient task completion. Possessing specialized skills in customer service, order accuracy, and time management. During my time at NAIT, I gained knowledge through project and technology-infused lessons. I gained knowledge in how to promote/advertise services and products, digital marketing, sales, pricing, value creation and negotiation, brand management, market research and analysis, public relations, business-to-business industries, communication and presentation skills, product development, as well as I learned how to use different software programs, such as Microsoft Excel, Word, PowerPoint, and Teams.

Overview

6
6
years of professional experience

Work History

Restaurant Server

Original Joes
Swift Current, Saskatchewan
08.2024 - Current
  • Recorded orders accurately into the Point of Sale system.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Communicated effectively with kitchen staff regarding order status updates.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Complied with safety procedures when handling food items or cleaning materials.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Assisted other servers as needed during peak hours or special events.

Casual Game Day Staff

Swift Current Broncos
Swift Current, Sk
01.2024 - Current
  • Worked in various different positions helping out where needed

Fast Food Employee/ Supervisor

Prairie Donair
Swift Current, SK
01.2019 - 08.2024
  • Managing, maintaining and adapting in times of chaos or high stress
  • Maintaining customer retention, but also communicating and providing new customers with a brief rundown of the product
  • Being self-motivated helps me to be successful at this each time
  • Being eager to learning new tasks at a fast pace
  • Being engaged and loyal to the company

Education

Business Administration - Marketing Diploma -

Northern Alberta Institute of Technology
Edmonton, AB
12.2023

Grade 11-12 -

Swift Current Comprehensive High School
Swift Current, SK
06.2020

Grade 9-10 -

St. Marys High School
Prince Albert, SK
06.2018

Skills

  • Point of sale (POS) system operations
  • Hospitality and accommodation
  • Exceptional communication
  • Organization
  • Cleaning and sanitizing
  • Order management
  • Sanitation compliance
  • Task prioritization

References

  • Jean Baptista, Friend, (306) 778-3336, 1100 South Service Road E #2a, Swift Current, SK
  • Hope Nelson, Friend, (306) 960 0502, 2807A Dunn Dr, Prince Albert, SK

Training

Food Safe Certificate, St. Marys High School, Prince Albert, Saskatchewan

Volunteer Experience

  • Member, Students Against Drinking and Driving (SADD), High school
  • Volunteer, Alpine Church of God, 09/2018, 05/2022, Helped babysit children during different occasions, such as youth evenings, small group meetings, Sunday service, and birthday parties., Volunteered doing a worship group and helped set up and run many special events, such as birthdays, weddings, and holiday events.

Passions

I am very interested in social media and direct customer service workforces. I was very loyal to my first and only job and wanted nothing more than to grow with that company. I am an independent, eager, self-motivated, fast-paced, and happy worker. I am also active on various social media sites and enjoy learning more about marketing and building growth.

Timeline

Restaurant Server

Original Joes
08.2024 - Current

Casual Game Day Staff

Swift Current Broncos
01.2024 - Current

Fast Food Employee/ Supervisor

Prairie Donair
01.2019 - 08.2024

Business Administration - Marketing Diploma -

Northern Alberta Institute of Technology

Grade 11-12 -

Swift Current Comprehensive High School

Grade 9-10 -

St. Marys High School
Samantha Maya