Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Languages
Timeline
Generic

Samantha May

Toronto,ON

Summary

I am a very outgoing, productive, reliable, hardworking young woman with great communication skills. I am currently a driven Communication/Public Relations student at the University of Arizona focused on contributing to company success while learning from established professionals. Seeking to take on challenging positions with long term career potential.

Overview

7
7
years of professional experience

Work History

Founder

Samantha May Events
01.2024 - Current

Server

Paros
09.2023 - 01.2024

This job entailed, working with a POS system to place orders and manage bills. I also collaborated with team members during busy shifts for efficient workflow and excellent guest experiences. I also increased sales significantly by upselling higher-end products to customers. Along with, coordinating with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers. Lastly, I displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Account Manager

Collabera
05.2022 - 08.2023

This job entailed; meeting clients to review current services and expand sales opportunities. I also Increased sales with execution of full sales cycle. Along with, identifying new business opportunities through cold calling, networking, marketing and prospective database leads.

Sales Associate

Lala A Kerry Cassil Store
11.2021 - 05.2022

Prioritized helping customers over completing other routine tasks in store. I also handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. I also stocked merchandise, clearly labeling items, and arranging according to size or color.

Server/ Bartender

The Coop
06.2021 - 09.2021

This job entailed providing exceptional service to customers including working in a fast-paced environment and communicating efficiently to ensure satisfaction and a higher customer return rate. Also, maintaining composure when under pressure and learning how to deal with complicated customers taught me essential conflict resolution skills.

Account Manager

Beachably
01.2021 - 06.2021

This job entailed targeting desirable clients and companies through e-mail, calls, and in person meetings. As a sales assistant, I would speak to customers daily with a friendly attitude, and answer any questions they had regarding our business. I would reach out to many companies everyday by phone to try and sell our product. I brought in a good number of clients in the short time that I worked for Beachably and persevered through rejection. I also packaged and distributed many of our products by myself so I was able to meet with the clients face to face.

Dog Walker/ Sitter

Wag
01.2017 - 12.2020

This job entailed dog walking, and dog sitting at my own home for up to weeks at a time. I assisted customers by phone, through an application called Wag! which including scheduling walks and sits.

Public Relations Assistant

KHS Ice Arena
05.2020 - 09.2020

This job entailed identifying the problems within the company and proposing solutions. I also worked with enhancing the company’s reputation by recommending different approaches to propose to long term clients. I also spent time on the phone booking hockey celebrity appearances, and presenting a pleasing image to the public through social media.

Spa Attendant/ Receptionist

JW Marriott
05.2018 - 07.2018

This job entailed performing receptionist functions such as appointment scheduling and spa tours. I also restocked supplies for spa treatments, performed sanitizing procedures on reusable tools and brought out fresh linens. Every day I executed all daily opening and closing procedures.

Intern

Marc Wade & Co.
06.2017 - 08.2017

This job entailed providing exceptional service to customers including working in a fast-paced environment and communicating efficiently to ensure satisfaction and a higher customer return rate. Also, maintaining composure when under pressure and learning how to deal with complicated customers taught me essential conflict resolution skills.

Associate

PIE Wood Fired Pizza Joint
05.2018 - 07.2018

This job entailed identifying the needs of customers promptly and efficiently, and helping to maintain property

Education

Bachelor of Science - Communication And Public Relations

University of Arizona
Tucson, AZ
05.2021

High School Diploma -

Tesla Academy
Laguna Beach, CA
01.2017

Skills

  • Quick learner
  • Outgoing
  • Proficiency in Communication
  • Operations management
  • Interpersonal
  • Computer proficient
  • Microsoft Office
  • Client-focused
  • Sales

Extracurricular Activities

University of Arizona, 2017-2018, TREND fashion club, Best Buddies club 

Little Church by the Sea, 2015-2016, Peru Refuge Trip, 170 hours Community service, Trip entailed building a church for indigenous families on an island six hours down the Amazon River. 

Laguna Beach High School, 2015-2016, Junior Varsity Volleyball, MVP

Languages

English
Native or Bilingual

Timeline

Founder

Samantha May Events
01.2024 - Current

Server

Paros
09.2023 - 01.2024

Account Manager

Collabera
05.2022 - 08.2023

Sales Associate

Lala A Kerry Cassil Store
11.2021 - 05.2022

Server/ Bartender

The Coop
06.2021 - 09.2021

Account Manager

Beachably
01.2021 - 06.2021

Public Relations Assistant

KHS Ice Arena
05.2020 - 09.2020

Spa Attendant/ Receptionist

JW Marriott
05.2018 - 07.2018

Associate

PIE Wood Fired Pizza Joint
05.2018 - 07.2018

Intern

Marc Wade & Co.
06.2017 - 08.2017

Dog Walker/ Sitter

Wag
01.2017 - 12.2020

Bachelor of Science - Communication And Public Relations

University of Arizona

High School Diploma -

Tesla Academy
Samantha May