Samantha Marion
Barrie,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
D.C. UNITED ROOFING INC.
05.2022 - Current
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
RTM Clerk/Customer Service Representative
LOWE'S
05.2020 - 02.2022
- Improved inventory accuracy by meticulously tracking and updating stock levels in warehouse management system.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to orders, shipments, and returns.
- Ensured timely order fulfillment with efficient coordination between sales, purchasing, and shipping departments.
- Provided exceptional support to both internal and external customers, consistently striving for excellence in all aspects of RTM Clerk role.
- Unloaded, inspected and stored damaged and returned products.
- Documented returned product details in inventory tracking system.
OFFICE MANAGER/ACCOUNTING MANAGER
GLOBAL FREIGHT SERVICES
06.2011 - 09.2019
- Utilized financial software to prepare consolidated financial statements.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
Education
BUSN DIPLOMA -
GEORGIAN COLLEGE
Barrie, ON04.2025
ONTARIO SECONDARY SCHOOL DIPLOMA -
BARRIE CENTRAL COLLEGIATE INSTITUTE
Barrie, ON06.2007
Skills
- Customer Relationship Building
- Strong Work Ethic
- Data entry proficiency
- Customer Service
- Professionalism
- MS Office
- Issue and Complaint Resolution
- Written Communication
- Administrative and Office Support
- Document and Records Management
References Available
Upon Request
Timeline
ADMINISTRATIVE ASSISTANT
D.C. UNITED ROOFING INC.
05.2022 - Current
RTM Clerk/Customer Service Representative
LOWE'S
05.2020 - 02.2022
OFFICE MANAGER/ACCOUNTING MANAGER
GLOBAL FREIGHT SERVICES
06.2011 - 09.2019
BUSN DIPLOMA -
GEORGIAN COLLEGE
ONTARIO SECONDARY SCHOOL DIPLOMA -
BARRIE CENTRAL COLLEGIATE INSTITUTE
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