Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Lozon

Chatham,ON

Summary

Enthusiastic and customer-oriented professional with a passion for promoting sexual wellness and education. Experienced in providing exceptional customer service in retail environments, with a deep understanding of adult products, including toys, lingerie, and health items. Committed to creating a comfortable and respectful shopping atmosphere while maintaining confidentiality and discretion. Strong communication skills enable me to engage effectively with diverse customers, addressing their needs and preferences with sensitivity. Eager to contribute my knowledge and skills to enhance customer experience and drive sales in a progressive adult store.

Overview

10
10
years of professional experience

Work History

Produce Clerk

Billy Boy Prodenchuks
04.2022 - Current
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Enhanced freshness and quality of produce displayed by conducting thorough inspections and rotations daily.
  • Contributed to waste reduction by monitoring produce conditions and implementing timely markdowns for quick sale.
  • Worked effectively in fast-paced environments.

Server/ Waitress

Parkside Restaurant And Cabins
02.2016 - 10.2019


  • Handled customer complaints professionally, resolving issues to maintain customer satisfaction
  • Handled customer complaints professionally, resolving issues to maintain customer satisfaction
  • Assisted in training new staff members on restaurant procedures and customer service standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves

House Keeping

Parkside Restaurant And Cabins
04.2015 - 10.2019
  • Performed light housekeeping duties to maintain a clean, comfortable environment for clients.
  • Assisted in hiring process of housekeeping staff to ensure an adequate workforce during peak seasons.
  • Enforced housekeeping standards to comply with cleaning regulations.
  • Worked with housekeeping team to resolve issues or questions.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Practiced excellent housekeeping to maintain accident-free workplace.

Education

Highschool Diploma -

South Surrey White Rock Learning Centre
Surrey, BC
09.2013

Skills

  • Customer Service Excellence: Proven ability to provide a welcoming and friendly environment, ensuring customer satisfaction and repeat business
  • Product Knowledge: Familiar with a wide range of adult products, including lingerie, toys, and wellness items, enabling informed recommendations to customers
  • Communication Skills: Strong verbal and written communication skills, facilitating effective interaction with diverse customers and addressing their needs with sensitivity
  • -Confidentiality and Discretion: Committed to maintaining customer privacy and handling sensitive topics with respect and professionalism
  • Sales Techniques: Experience in upselling and cross-selling products to enhance customer experience and increase store revenue
  • Inventory Management: Ability to assist in stock management, including ordering, restocking, and organizing merchandise

Timeline

Produce Clerk

Billy Boy Prodenchuks
04.2022 - Current

Server/ Waitress

Parkside Restaurant And Cabins
02.2016 - 10.2019

House Keeping

Parkside Restaurant And Cabins
04.2015 - 10.2019

Highschool Diploma -

South Surrey White Rock Learning Centre

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Samantha Lozon