Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Lopez

Rancho Cucamonga

Summary

Experienced as a shift manager, I understand the importance of following procedures and stick by the rules. Communication is very important to me in a work environment. As well as criticism to help me learn and use my skills to handle situations on my own or more effectively. I'm often left in charge when the manger needs me at my current work environment. I did decline the manager position at my new job because I knew I wanted to pursue a job in serving as the experience is needed for a job im working towards in the near future. I hope you take my application into consideration, thank you.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
01.2024 - Current


  • Improved customer satisfaction by providing friendly service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Shift Manager

Pizza Guys Co
02.2023 - 11.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Fontana High School
Fontana, CA
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cleaning

Timeline

Crew Member

McDonald's
01.2024 - Current

Shift Manager

Pizza Guys Co
02.2023 - 11.2023

Fontana High School
Samantha Lopez