Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Samantha Linkie

Lindsay,ON

Summary

Versatile and dedicated, with a proven track record of exceeding employer expectations at companies like Molly Maid through strong work ethic and self-motivation. Skilled in deep cleaning and customer satisfaction, bringing a blend of technical support expertise and exceptional interpersonal skills, ensuring high-quality outcomes in diverse roles.

Overview

7
7
years of professional experience

Work History

House Cleaner

Molly Maid
05.2024 - Current
  • Performed comprehensive cleaning services for residential clients, including intensive deep cleans such as hoarder houses, ensuring exceptional customer satisfaction.
  • Followed specific cleaning checklists and protocols to maintain consistency and quality.
  • Managed time effectively to complete cleaning tasks within scheduled timeframes.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.

Plant Nursery Worker

Fiddlers Green
11.2021 - 12.2023
  • Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within nursery setting.
  • Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
  • Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
  • Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.

Technical Support Representative

Concentrix
10.2020 - 08.2021
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Diagnosed and resolved technical issues related to software and hardware.
  • Maintained high level of expertise on company products, ensuring accurate information was provided to customers at all times.

Cleaner

Clean Mark
02.2020 - 11.2020
  • Trained to clean during covid-19 pandemic
  • Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, restroom cleaning etc)
  • Carried out social distancing regulations
  • All touch points disinfected
  • Stock and maintain supply rooms
  • Cooperate with rest of staff
  • Follow all health and safety regulations

Painter

Oliver's Painting
08.2019 - 12.2019
  • Performed painting tasks for residential and commercial properties, ensuring high-quality finishes.
  • Prepared surfaces by cleaning, sanding, and repairing as necessary.
  • Collaborated with team members to complete projects efficiently and within deadlines.

Daycare Assistant

Terry Fox YMCA Child Care
07.2017 - 08.2017
  • Assisted in supervision and care of children, ensuring a safe and engaging environment.
  • Organized and facilitated educational and recreational activities.
  • Communicated effectively with parents and guardians regarding children's progress and daily activities.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.

Assistant

Numeracy & Literacy Camp Kpdsb
06.2017 - 07.2017
  • Supported teachers in delivering educational programs focused on improving children's literacy and numeracy skills.
  • Assisted in creation of educational materials and activities.
  • Monitored and provided one-on-one support to students requiring additional help.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

Education

High School Diploma -

Cobourg Collegiate Institute
Cobourg, ON
07.2019

Skills

  • Customer Service
  • Health and safety compliance
  • Time Management
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Critical Thinking
  • Computer Skills
  • Calm Under Pressure
  • Active Listening
  • Decision-Making

Additional Information

non Profit Projects

**Technology Assistance and Support for Seniors**

Teacher/Helper

- Organized and conducted classes for elderly individuals to help them understand and use modern electronic devices.

- Provided one-on-one assistance to address specific technical issues faced by participants.


Volunteer Experience

**Dog Walker**

Animal Humane Society, Cobourg, Ontario

- Assisted in the care and exercise of dogs awaiting adoption.

- Ensured the well-being of animals by providing regular walks, playtime, and socialisation.

- Supported shelter staff with additional tasks as needed.


Certifications/Licences

Occupational Health and Safety for Workers

June 2017 to June 2026

Worker Health and Safety Awareness in 4 Steps

May 2020 to may 2027

Previous Certifications/Licences

Excellence in Customer Service

June 2017 to June 2018

Accessibility for Ontarians with Disabilities Act

June 2017 to June 2019

Emergency First Aid - CPR C - AED

June 2017 to June 2020

Workplace Violence and Harassment

June 2017 to June 2020

WHMIS

May 2020 to May 2021

Timeline

House Cleaner

Molly Maid
05.2024 - Current

Plant Nursery Worker

Fiddlers Green
11.2021 - 12.2023

Technical Support Representative

Concentrix
10.2020 - 08.2021

Cleaner

Clean Mark
02.2020 - 11.2020

Painter

Oliver's Painting
08.2019 - 12.2019

Daycare Assistant

Terry Fox YMCA Child Care
07.2017 - 08.2017

Assistant

Numeracy & Literacy Camp Kpdsb
06.2017 - 07.2017

High School Diploma -

Cobourg Collegiate Institute

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Samantha Linkie