Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Lee

Newport Beach,CA

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

ThirdLove
03.2024 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Performed cash, card, and check transactions to complete customer purchases.

Intern

Pioneer Circuits
06.2023 - 08.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

● Input information for different invoices

● Logged hours for other employees

Sales Associate

KESTAN
06.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bachelor of Science - Public Relations

Boston University
Boston, MA
05-2028

High School Diploma -

Sage Hill Highschool
Newport Beach
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Goal oriented
  • Relationship building
  • Cash register operation

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Associate

ThirdLove
03.2024 - 06.2024

Intern

Pioneer Circuits
06.2023 - 08.2023

Sales Associate

KESTAN
06.2022 - 08.2022

Bachelor of Science - Public Relations

Boston University

High School Diploma -

Sage Hill Highschool
Samantha Lee