Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Samantha Lawrence

Edmonton,AB

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

9
9
years of professional experience

Work History

Dayhome Owner

Early Learners Dayhome
03.2019 - 09.2024
  • Maintained awareness and supervision of children's needs to maximize physical health and safety
  • Initiated fundraising campaigns to support ongoing activities
  • Increased daycare students social skills by incorporating group activities and cooperative play into daily routines.
  • Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
  • Organized special events such as field trips and holiday parties for children
  • Engaged with children on individual basis to build positive relationships
  • Maintained positive relationships with families through open communication about their child's progress
  • Created a safe learning environment by implementing appropriate health and safety standards as well as emergency procedures
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously
  • Developed and implemented engaging lesson plans to promote learning and development in young children

Daycare Teacher

Kids Korner
03.2017 - 12.2018
  • Helped children explore world, improve motor skills, and grow vocabulary
  • Maintained awareness and supervision of children's needs to maximize physical health and safety
  • Created organized classroom that encouraged children to create, explore, and make decisions with confidence
  • Followed licensing guidelines and company standards to optimize daily care of children
  • Developed and implemented engaging lesson plans to promote learning and development in young children
  • Assisted in developing age-appropriate curriculum that focused on language, literacy, math, science, social studies, music, art, dramatic play
  • Engaged in professional development activities such as workshops or conferences relevant to early childhood education
  • Providing advice, guidance, and evaluation for practicum students
  • Trained and supervised daycare employees in accordance with licensing regulations
  • Inform parents about the program, registration, forms, and registration procedures at the center
  • Be sure to inform staff of any concerns parents have regarding their children on a daily basis
  • Communicated with parents and other staff about student progress.
  • Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
  • Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
  • Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
  • Assisted the Director in developing innovative programs to improve students' academic performance and retention rate.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

School Photographer

LifeTouch
08.2015 - 12.2017
  • Demonstrated expertise in capturing images of students, staff and faculty to document school events
  • Successfully managed multiple projects simultaneously while meeting tight deadlines
  • Met all safety requirements while operating photography equipment in various settings
  • Demonstrated exceptional problem solving skills when faced with technical difficulties
  • Fostered positive working relationships with teachers, administrators, parents, and students
  • Displayed outstanding attention to detail when producing professional prints
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Coordinated class picture days efficiently by organizing students according to predetermined guidelines provided by the school administration team.
  • Handled customer inquiries professionally, resolving concerns promptly and efficiently while maintaining positive relationships with clients.
  • Provided excellent customer service experiences that resulted in recurring contracts with numerous schools within the district over several years.
  • Captured high-quality school portraits by utilizing professional photography equipment and lighting techniques.
  • Edited photographs using advanced software programs for optimal color balance, exposure, and overall quality enhancements.

Education

Diploma in Early Learning and Child Care Diploma Candidate -

Portage Collage
Lac La Biche, AB
06-2024

Certification in Early Learning and Child Care -

Portage Collage
Lac La Biche, AB
06-2023

High School Diploma -

Ardrossan Jr/Sr High School
Ardrossan, AB
06-2013

Skills

  • Valid Driver's License
  • Customer Service
  • Cultural Sensitivity
  • Special Needs Childcare
  • Problem-Solving Techniques
  • Daycare Management
  • Relationship Building
  • Staff Management
  • Excellent Communication Skills
  • Coordination and Teamwork
  • Program Leadership
  • Child development expertise

Volunteer Experience

Volunteer, Rivercrest Care Centre, Edmonton, AB, 04/01/10, 09/01/13, Organized and led group activities including art classes, bingo, music therapy sessions, field trips., Adhered strictly to organizational policies and procedures when working with vulnerable adults., Encouraged socialization between seniors through organized events., Exercised discretion when handling confidential information regarding clients' medical history or personal matters., Demonstrated empathy and patience while assisting seniors with activities such as reading, writing, playing games., Ensured that all health and safety regulations were followed during program activities.

Timeline

Dayhome Owner

Early Learners Dayhome
03.2019 - 09.2024

Daycare Teacher

Kids Korner
03.2017 - 12.2018

School Photographer

LifeTouch
08.2015 - 12.2017

Diploma in Early Learning and Child Care Diploma Candidate -

Portage Collage

Certification in Early Learning and Child Care -

Portage Collage

High School Diploma -

Ardrossan Jr/Sr High School
Samantha Lawrence