Samantha Landry
New Glasgow
Summary
Driven and resourceful student with a strong entrepreneurial background as a former business owner. Skilled in leadership, operations, customer relations, and problem-solving, with a proven ability to manage complex tasks and deliver results. Currently pursuing academic goals with a focus on building new skills and transitioning into a professional role. Brings a unique blend of real-world experience, adaptability, and a strong work ethic to any team or organization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner/Operator
Astro Snax
05.2023 - 07.2025
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Trained and motivated employees to perform daily business functions.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Owner/Operator
The Bathhouse Soapery
02.2019 - 05.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new products that generated significant market interest and increased company revenue.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed efficient cash register operations.
- Ensured cleanliness, effectively disinfecting all equipment used in production areas.
Server/Bartender
Marina Bar & Grill
05.2022 - 08.2022
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Cashier
Tim Hortons
06.2006 - 11.2006
- Operated cash register to record transactions accurately and efficiently.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
Sandwich Artist
Subway
01.2006 - 06.2006
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Operated cash register and handled transactions accurately, ensuring smooth checkout process.
Third Key Holder
Ardene
07.2005 - 01.2006
- Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
- Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
Cashier
A&W
09.2004 - 09.2005
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Practical Nursing
Nova Scotia Community College
Stellarton, NS06-2030
Continuing Care
Nova Scotia Community College
Stellarton, NS06-2026
Skills
- Time management
- Attention to detail
- Multitasking and organization
- Point-of-sale system
- Problem-solving
- Honest and dependable
- Retail operations
- Verbal and written communication
- Teamwork and collaboration
- Safe food handling
- Sales and marketing
- Goal-oriented
Languages
English
Certification
Food Handler Certificate - August 2024-2029
Pursuing:
WHMIS
First Aid
CPR
Timeline
Owner/Operator
Astro Snax
05.2023 - 07.2025
Server/Bartender
Marina Bar & Grill
05.2022 - 08.2022
Owner/Operator
The Bathhouse Soapery
02.2019 - 05.2023
Cashier
Tim Hortons
06.2006 - 11.2006
Sandwich Artist
Subway
01.2006 - 06.2006
Third Key Holder
Ardene
07.2005 - 01.2006
Cashier
A&W
09.2004 - 09.2005
Practical Nursing
Nova Scotia Community College
Continuing Care
Nova Scotia Community College
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