Samantha Kerr
Milton ,Ontario
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. As well as, a highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Property Manager
Ride Every Stride Coaching and Training
Rockwood
11.2021 - Current
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Resolved complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Exercised direct supervision over property staff.
Customer Service Representative
Great Lakes Helicopter
08.2021 - 11.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Breakfast Attendant
Home 2 Suites By Hilton
Milton
01.2020 - 03.2020
- Greeted guests upon arrival and provided menus for breakfast selections.
- Set up buffet area according to restaurant standards.
- Maintained cleanliness of dining room area including tables, chairs, floors and windows.
- Provided excellent customer service by responding promptly to guest requests and inquiries.
- Maintained dining and food service areas to maximize safety and cleanliness.
Customer Service Representative
Conservation Halton
06.2019 - 12.2019
- Recommended products to customers, thoroughly explaining details.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Milton District High School
06.2019
Skills
- Staff Management
- Grounds Maintenance
- Skilled multi-tasker
- Customer service-focused
- Data Entry
- Compassionate Client Care
- Accurate in Following Orders
References
References available upon request.
Timeline
Property Manager
Ride Every Stride Coaching and Training
11.2021 - Current
Customer Service Representative
Great Lakes Helicopter
08.2021 - 11.2021
Breakfast Attendant
Home 2 Suites By Hilton
01.2020 - 03.2020
Customer Service Representative
Conservation Halton
06.2019 - 12.2019
High School Diploma -
Milton District High School
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